Licensed Life and Health Insurance Advisor

MCI; Texas; Remote; USD 40,000 - 60,000; Full time

Job summary

MCI is seeking a Licensed Life and Health Insurance Advisor to work remotely. This full-time position involves educating customers on insurance policies, ensuring compliance, and delivering high-quality service to enhance customer satisfaction. Ideal candidates will possess a valid insurance license and strong communication skills, with a focus on customer engagement and support.

Qualifications

• High school diploma or GED required.
• Valid Healthcare Insurance License is mandatory.
• Previous call center experience preferred.

Responsibilities

• Provide information about healthcare options and insurance policies.
• Assist customers in choosing appropriate insurance policies.
• Ensure compliance with insurance regulations and company policies.

Skills

Communication

Organizational Skills

Interpersonal Skills

Analytical Skills

Multitasking

Education

High school diploma or GED

Valid Healthcare Insurance License

Tools

Microsoft Office

Job description

Licensed Life and Health Insurance Advisor

Join to apply for the Licensed Life and Health Insurance Advisor role at MCI.

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Remote Work-at-Home

Job Type: Full-Time

We are seeking a Licensed Life and Health Insurance Specialist to educate and guide customers in selecting the best insurance policies for their needs. Applicants must complete a full application on our careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

• Provide information about healthcare options and insurance policies.
• Assist customers in choosing appropriate insurance policies.
• Engage with customers to understand their needs and offer relevant solutions.
• Ensure compliance with insurance regulations and company policies.
• Deliver high-quality service to ensure customer satisfaction and retention.
• Respond to inquiries regarding coverage, benefits, claims, etc.
• Maintain accurate customer documentation.
• Stay updated on insurance regulations, healthcare policies, and market trends.
• Promote insurance products to meet sales targets.
• Resolve customer concerns regarding policies.
• Collaborate with team members for cohesive customer service.
• Participate in ongoing training to maintain licensure and skills.

Candidate Qualifications

• High school diploma or GED.
• Valid Healthcare Insurance License.
• Previous call center experience preferred.
• Proficient in Microsoft Office applications.
• Excellent communication skills.
• Strong organizational and interpersonal skills.
• Flexible schedule, analytical and multitasking skills.
• Ability to work efficiently in a fast-paced environment.
• Dependable in completing tasks and maintaining attendance.

Requirements

• Wired Ethernet connection with minimum 20 Mbps download and 10 Mbps upload speeds.
• Two 21