Licensed Life and Health Insurance Advisor

MCI; South Dakota; Remote; USD 40,000 - 55,000; Full time

Job summary

Join a leading BPO company as a Licensed Life and Health Insurance Advisor. This full-time remote role involves assisting customers with healthcare options and insurance policies, ensuring compliance with regulations, and delivering high-quality service. Ideal candidates will have a high school diploma, a valid insurance license, and strong communication skills.

Qualifications

• High school diploma or GED required.
• Valid Healthcare Insurance License needed.
• Previous call center experience preferred.

Responsibilities

• Provide information on healthcare options and insurance policies.
• Assist customers in selecting suitable insurance policies.
• Ensure compliance with insurance regulations and company policies.

Skills

Communication

Organizational Skills

Interpersonal Skills

Analytical Skills

Education

High school diploma or GED

Valid Healthcare Insurance License

Tools

Microsoft Office Suite

Job description

Licensed Life and Health Insurance Advisor

Join to apply for the Licensed Life and Health Insurance Advisor role at MCI.

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. We focus on excellence and innovation, establishing ourselves as a trusted industry partner.

Remote Work-at-Home

Job Type: Full-Time

Responsibilities

• Provide information on healthcare options and insurance policies.
• Assist customers in selecting suitable insurance policies.
• Engage with customers to understand their needs and offer relevant solutions.
• Ensure compliance with insurance regulations and company policies.
• Deliver high-quality customer service to ensure satisfaction and retention.
• Respond to inquiries regarding coverage, benefits, claims, and other insurance matters.
• Maintain accurate customer records and documentation.
• Stay updated on insurance regulations, healthcare policies, and market trends.
• Promote insurance products to meet sales targets.
• Address customer concerns regarding their policies.
• Collaborate with team members and departments for cohesive service.
• Participate in ongoing training to maintain licensure and improve skills.

Qualifications

• High school diploma or GED.
• Valid Healthcare Insurance License.
• Previous call center experience preferred.
• Proficiency in Microsoft Office Suite.
• Excellent communication skills.
• Strong organizational and interpersonal skills.
• Flexible schedule, analytical skills, ability to multitask.
• Ability to work efficiently in a fast-paced environment.
• Dependability in completing tasks and attendance.

Requirements

• Wired Ethernet connection (≥20 Mbps download, ≥10 Mbps upload).
• Two 21