Licensed Life and Health Insurance Advisor

MCI; Montgomery (AL); Remote; USD 40,000 - 60,000; Full time

Job summary

MCI is seeking a Licensed Life and Health Insurance Advisor for a full-time remote position. The role involves providing information on healthcare options, assisting customers with insurance policies, and ensuring compliance with regulations. Ideal candidates will have strong communication skills and a valid healthcare insurance license.

Qualifications

• High school diploma or GED required.
• Valid Healthcare Insurance License is mandatory.

Responsibilities

• Provide information to customers about healthcare options and insurance policies.
• Assist customers in choosing suitable insurance policies.
• Ensure compliance with insurance regulations and company policies.

Skills

Communication

Organizational Skills

Interpersonal Skills

Problem Solving

Multitasking

Education

High school diploma or GED

Valid Healthcare Insurance License

Tools

Microsoft Office Suite

Job description

Licensed Life and Health Insurance Advisor

Join to apply for the Licensed Life and Health Insurance Advisor role at MCI.

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and innovation, we are a trusted partner in the industry.

Remote Work-at-Home

Job Type: Full-Time

Responsibilities

• Provide information to customers about healthcare options and insurance policies.
• Assist customers in choosing suitable insurance policies.
• Engage with customers to understand their needs and offer relevant solutions.
• Ensure compliance with insurance regulations and company policies.
• Deliver high-quality service to maintain customer satisfaction and retention.
• Respond to inquiries regarding coverage, benefits, claims, and other insurance-related questions.
• Maintain accurate customer records and documentation.
• Stay updated on insurance regulations, healthcare policies, and market trends.
• Promote insurance products to meet sales targets.
• Address customer concerns with their policies.
• Collaborate with team members and departments for cohesive service.
• Participate in ongoing training to maintain licensure and skills.

Qualifications

• High school diploma or GED.
• Valid Healthcare Insurance License.
• Call center experience preferred.
• Proficiency in Microsoft Office Suite.
• Excellent communication skills.
• Strong organizational and interpersonal skills.
• Flexible schedule and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Dependability in completing tasks and attendance.

Requirements

• Wired Ethernet connection with minimum 20 Mbps download and 10 Mbps upload speeds.
• Two 21