Licensed Life and Health Insurance Advisor

MCI; Mississippi; Remote; USD 40,000 - 60,000; Full time

Job summary

Join a leading BPO company as a Licensed Life and Health Insurance Advisor, working remotely. In this full-time role, you will guide customers in selecting suitable insurance policies, ensuring compliance with regulations while providing excellent customer service. Ideal candidates will possess a valid Healthcare Insurance License and strong communication skills.

Qualifications

• Candidates must have a valid Healthcare Insurance License.
• Call center experience preferred.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Provide information on healthcare options and insurance policies.
• Assist customers in choosing appropriate insurance coverage.
• Ensure compliance with insurance regulations and company policies.

Skills

Communication

Organizational Skills

Interpersonal Skills

Problem-Solving

Multitasking

Education

High school diploma or GED

Valid Healthcare Insurance License

Tools

Microsoft Office

Job description

Licensed Life and Health Insurance Advisor

Join us for the Licensed Life and Health Insurance Advisor role at MCI.

Location: Remote Work-at-Home
Type: Full-Time

MCI is a leading Business Process Outsourcing (BPO) company specializing in tailored solutions for diverse client needs. We are seeking a Licensed Life and Health Insurance Specialist to educate and guide customers in selecting suitable insurance policies.

Note: Candidates must complete a full application on our careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

• Provide information on healthcare options and insurance policies.
• Assist customers in choosing appropriate insurance coverage.
• Engage with customers to understand their needs and offer relevant solutions.
• Ensure compliance with insurance regulations and company policies.
• Deliver high-quality customer service to ensure satisfaction and retention.
• Respond to inquiries about coverage, benefits, claims, and related topics.
• Maintain accurate customer records and documentation.
• Stay updated on insurance regulations, healthcare policies, and market trends.
• Promote insurance products to meet sales targets.
• Address customer concerns regarding policies.
• Collaborate with team members and departments for cohesive service.
• Participate in ongoing training to maintain licensure and skills.

Candidate Qualities

• High school diploma or GED
• Valid Healthcare Insurance License
• Call center experience preferred
• Proficiency in Microsoft Office
• Excellent communication skills
• Strong organizational and interpersonal skills
• Flexible schedule, analytical, problem-solving, multitasking abilities
• Ability to work efficiently in a fast-paced environment
• Dependability in completing tasks and attendance

Minimum Requirements

• Wired Ethernet connection with minimum 20 Mbps download and 10 Mbps upload speeds
• Two 21