Licensed Insurance Service & Claims Specialist

HomeServices of America; New Brighton (MN); On-site; USD 32,000 - 40,000; Full time

Job summary

HomeServices of America is seeking a customer-focused insurance service professional to support day-to-day client needs and contribute to profitability and growth. You will respond to calls, advise on coverage, process changes, and handle claims with accuracy.

The role requires a Property and Casualty license, strong communication, and a solid understanding of personal lines products. You will maintain strong relationships with carriers and provide timely quotes.

Qualifications

• Two years successful servicing experience with independent agency (or equivalent).
• Property and Casualty License required.
• Thorough knowledge of personal lines insurance products especially those represented through HomeServices Insurance.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent oral, written, and interpersonal communication skills.

Responsibilities

• Research and answer calls from clients, underwriters and third parties.
• Advise clients regarding insurance coverage and risk management issues.
• Process policy changes and cancellations.
• Handle claims and billing inquiries.
• Foster and maintain good working relationships with insurance companies and underwriters.
• Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling.

Skills

Property and Casualty License

Insurance operations

Personal lines knowledge

Analytical skills

Communication skills

Time management

Organizational skills

Risk assessment

Education

High School Diploma or equivalent

Job description

HomeServices of America is seeking a customer-focused insurance service professional to support day-to-day client needs and contribute to profitability and growth. You will respond to calls, advise on coverage, process changes, and handle claims with accuracy.

The role requires a Property and Casualty license, strong communication, and a solid understanding of personal lines products. You will maintain strong relationships with carriers and provide timely quotes.