Licensed Insurance Customer Service Rep - Paid Training, Onsite LV

Foundever; United States; Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Full benefits (medical, dental, vision

401(k) with company match

PTO

Employee discounts

Job summary

Foundever is hiring a Customer Service Insurance Representative in Las Vegas for on-site work. The role focuses on handling inbound calls about customers' insurance policies, including coverage details, endorsements, certificates, binders, billing, and policy modifications.

New hires will begin with remote training for the first three weeks, with on-site work after training. Eligible employees receive full benefits, including medical, dental, and vision, plus 401(k), PTO, and performance

Qualifications

• Must be 18 years or older.
• High School Diploma or GED required.
• Preferred: 6 months to 1 year of customer service experience.
• Must have open availability; flexibility is key.

Responsibilities

• Handle inbound calls regarding customers' insurance policies.
• Assist customers with inquiries about coverage, endorsements, certificates, binders, billing or policy changes.
• Manage a high volume of billing calls, especially around military paydays.
• While awaiting state license, focus on billing inquiries.

Skills

Customer service

Communication

Empathy

Phone etiquette

Problem solving

Education

High School Diploma or GED

Job description

Foundever is hiring a Customer Service Insurance Representative in Las Vegas for on-site work. The role focuses on handling inbound calls about customers' insurance policies, including coverage details, endorsements, certificates, binders, billing, and policy modifications.

New hires will begin with remote training for the first three weeks, with on-site work after training. Eligible employees receive full benefits, including medical, dental, and vision, plus 401(k), PTO, and performance