Licensed Insurance Customer Care Specialist

Selene Eagan-Tingle - State Farm Agent; Mandeville (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

SIMPLE Retirement Plan

Competitive salary

Paid time off

Training & development

Job summary

State Farm in Mandeville, Louisiana is hiring a Customer Service Representative to help customers with questions, service needs, and daily tasks, working with a team to keep operations running smoothly.

Ideal candidates are organized, professional, and solutions-oriented, with strong communication and the ability to manage multiple priorities independently.

License requirements or willingness to obtain Property & Health licenses are expected, with training and development opportunities provided.

Qualifications

• Licenses or ability to obtain Property & Casualty and Life/Health licenses
• Strong organization and time-management skills
• Strong verbal and written communication skills
• Ability to manage multiple priorities and work independently
• Good judgment and professionalism when working with customers and coworkers

Responsibilities

• Assist customers with questions, concerns, and service needs
• Manage priorities and follow through on commitments
• Communicate clearly and professionally
• Take ownership of issues and work toward solutions
• Maintain accurate records and documentation
• Handle challenging situations with patience and composure
• Adapt to changing priorities and know when to ask for help or elevate an issue

Skills

Organized

Accountable

Professionally Mature

Emotionally Intelligent

Positive & Solutions-Oriented

A Clear Communicator

Proactive

Job description

State Farm in Mandeville, Louisiana is hiring a Customer Service Representative to help customers with questions, service needs, and daily tasks, working with a team to keep operations running smoothly.

Ideal candidates are organized, professional, and solutions-oriented, with strong communication and the ability to manage multiple priorities independently.

License requirements or willingness to obtain Property & Health licenses are expected, with training and development opportunities provided.