Licensed Insurance CS Lead - Front-End Supervisor (Onsite)

State Farm - Maggie Bringa; Waukesha (WI); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Full Health Insurance Coverage

Paid Time Off & Vacation Days

Insurance Licensing Coverage

Annual Incentives & Competitive Rewards

Supportive Team Culture

Job summary

A community-focused insurance provider in Waukesha, WI, is seeking a Front-end Supervisor to manage office operations and enhance customer experience. The ideal candidate will have strong organizational skills, proficiency in phone communication, and a Property and Casualty license. Responsibilities include addressing customer inquiries, maintaining office supplies, and ensuring effective office scheduling. A salary of $20 - $25 per hour is offered, alongside a supportive team culture and comprehensive benefits package.

Qualifications

• Strong organizational skills to manage office operations.
• Experience in management or customer service preferred.
• Ability to maintain a friendly and professional demeanor.

Responsibilities

• Respond to customer questions and complaints promptly.
• Maintain efficient office scheduling and traffic direction.
• Supervise front-end operations smoothly.

Skills

Organizational skills

Customer service experience

Proficient phone skills

Spanish-speaking

Education

Some college preferred

Property and Casualty license

Tools

Microsoft Outlook

Microsoft Word

Job description

A community-focused insurance provider in Waukesha, WI, is seeking a Front-end Supervisor to manage office operations and enhance customer experience. The ideal candidate will have strong organizational skills, proficiency in phone communication, and a Property and Casualty license. Responsibilities include addressing customer inquiries, maintaining office supplies, and ensuring effective office scheduling. A salary of $20 - $25 per hour is offered, alongside a supportive team culture and comprehensive benefits package.