Licensed Insurance Agent

Progressive Insurance; West Virginia; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Licensed Insurance Agent to join their Customer Care team. This full-time, work-from-home position focuses on building relationships with customers through high-volume inbound calls, providing tailored insurance solutions without the pressure of cold calling. With a commitment to employee growth and a supportive work environment, this role offers competitive compensation, including bonuses for bilingual fluency and additional incentives for evening and weekend hours. If you are passionate about helping others and possess the necessary licenses, this opportunity could be the perfect fit for you.

Benefits

401(k) with 6% company match

Medical, dental, and vision care

Wellness and mental health programs

Flexible spending and health savings accounts

Paid time off

Career development and tuition assistance

Qualifications

• Active Personal Lines or Property & Casualty license required.
• At least two years of relevant work experience or education.

Responsibilities

• Assist customers through high-volume inbound calls.
• Educate customers about coverage options and tailored products.

Skills

Customer Service

Communication

Organizational Skills

Bilingual (Spanish/English)

Education

Two years of post-secondary education

Job description

Join to apply for the Licensed Insurance Agent role at Progressive Insurance.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

Active Property & Casualty or Personal Lines License Required

This position does not provide training to obtain a license. Please ensure you have an active Property & Casualty or Personal Lines license before applying.

If you enjoy helping others and thrive in a fast-paced environment, you might be a fit for Progressive’s insurance agent position. In this work-from-home role, you’ll focus on building relationships with customers through high-volume inbound calls—no cold calling, no commission! You’ll assist customers with their needs, educate them about coverage options, and offer tailored products. Bring your active license, and we’ll provide the technology and systems to facilitate the sales process. Join our Customer Care team at Progressive and utilize your customer service, communication, and organizational skills to grow your career.

Bilingual Spanish/English positions are also available.

Must-have Qualifications

• Active Personal Lines or Property & Casualty license
• At least two years of relevant work experience or
• Two years of post-secondary education
• For bilingual roles: Fluent in Spanish and English (speaking and reading)

Training and Schedule

Training begins in June or July 2025.

This is a full-time position with schedules including weekdays, one weekend day, and evening hours after training.

Work From Home Office Requirements

• Quiet, dedicated workspace
• High-speed internet (at your expense unless legally provided)
• Computer connected via cable to the router/modem (no wireless)
• Hardware connected to a surge protector

Compensation and Benefits

• $22.00/hour
• Annual cash incentive up to 16% based on company performance
• Additional 10% for evening or weekend hours
• Bonus for bilingual fluency ($1/hour)

Benefits

• 401(k) with 6% company match
• Medical, dental, vision, and preventive care
• Wellness and mental health programs
• Flexible spending and health savings accounts, life insurance
• Paid time off, volunteer leave, sick leave, disability, parental, and military leave
• Inclusive culture with Employee Resource Groups
• Career development and tuition assistance

Recognized as a 2024 Top Workplace for innovation, values, work-life balance, compensation, and leadership.

Equal Opportunity Employer

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