Licensed Insurance Agent

Progressive Insurance; Michigan; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Licensed Insurance Agent to join their Customer Care team. This remote position focuses on building strong customer relationships through high-volume inbound calls, ensuring clients receive personalized assistance with their insurance needs. Candidates must possess an active insurance license and have a passion for helping others in a fast-paced environment. Enjoy a full-time schedule with opportunities for career growth, competitive compensation, and a comprehensive benefits package, including wellness programs and flexible spending accounts. Embrace the chance to thrive in a supportive and innovative workplace.

Benefits

401(k) with dollar-for-dollar match

Medical, dental & vision coverage

Wellness & mental health programs

Flexible spending and health savings accounts

Paid time off

Career development & tuition assistance

Qualifications

• Active Personal Lines or Property & Casualty license required.
• 2+ years of relevant work experience or post-secondary education.

Responsibilities

• Assist customers with their needs through high-volume inbound calls.
• Educate customers about coverage options and tailored products.

Skills

Customer Service

Communication

Organizational Skills

Bilingual (Spanish/English)

Education

High School Diploma

Post-Secondary Education

Job description

Join to apply for the Licensed Insurance Agent role at Progressive Insurance.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

Active Property & Casualty or Personal Lines License Required. This position doesn’t provide training to obtain a license. Please ensure you have an active Property & Casualty or Personal Lines license before applying.

If you enjoy helping others and thrive in a fast-paced environment, you might be a good fit for Progressive’s insurance agent position. In this work-from-home role, you’ll focus on building relationships with customers through high-volume inbound calls—no cold calling, no commission! You’ll assist customers with their needs, educate them about coverage options, and offer tailored products. Bring your active license, and we’ll provide the technology and systems to facilitate the sales process, allowing you to focus on the customer. Join our Customer Care team at Progressive and utilize your customer service, communication, and organizational skills to grow your career. This position is remote.

Bilingual Spanish/English positions are also available.

Must-have Qualifications

• Active Personal Lines or Property & Casualty license
• A minimum of two years relevant work experience OR
• A minimum of two years post-secondary education
• For bilingual roles: Fluent in Spanish and English (speak and read)

Start Date

June or July 2025

Schedule

This is a full-time position. Most schedules include a combination of weekdays, one weekend day, and evening hours after training.

Work From Home Office Requirements

• Designated workspace free from noise and distractions
• High-speed internet at your expense unless otherwise required by law
• Computer must be physically connected to the router or modem via cable (no wireless)
• Hardware must be connected to a surge protector

Compensation

• $22.00 per hour
• Annual gainshare cash incentive up to 16% of eligible earnings based on company performance
• Additional 10% for evening or weekend hours
• $1.00/hour extra if bilingual in English and Spanish

Benefits

• 401(k) with dollar-for-dollar match up to 6%
• Medical, dental & vision coverage, including free preventive care
• Wellness & mental health programs
• Flexible spending and health savings accounts, life insurance
• Paid time off, volunteer time off
• Sick leave, short & long-term disability
• Parental, family, military leave & pay
• Diverse, inclusive culture with Employee Resource Groups
• Career development & tuition assistance

Recognized as a 2024 Top Workplace for Innovation, Purpose & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership by Energage.

Equal Opportunity Employer

For scam-awareness resources, visit: https://www.progressive.com/careers/how-we-hire/faq/job-scams/