Licensed Hearing Care Specialist — High-Earning & Impactful

Miracle-Ear, Inc.; Roanoke (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) match

HSA

Life insurance

PTO & holidays

Volunteer time off

Parental leave

Wellness program

Career development

Job summary

Miracle-Ear, Inc. is seeking a Licensed Hearing Care Professional to lead the customer journey through comprehensive hearing evaluations and personalized consultations.

You will drive office revenue and community engagement with clinical excellence and outstanding service. Offering a compensation package around $100,000+ with an uncapped commission structure, the role follows standard business hours, Monday through Friday, 8:30 a.m.

Qualifications

• Active licensure as a Hearing Instrument Specialist or Dispensing Audiologist.
• 1+ year of training or related experience in hearing care.
• Proficiency in Microsoft Office, Windows, CRM and POS systems.
• Current knowledge of hearing aid devices and technology.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
• Guide customers through device fittings and demonstrations while educating them on the importance of hearing health.
• Provide quality after-care services and offer personalized consultations to fit unique customer needs and lifestyles.
• Lead the sale of hearing aids and accessories to contribute to office revenue goals.
• Partner with the Front Office Associate to ensure a high-quality customer experience, effective schedule management, and smooth store operations.
• Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations.
• Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness.
• Stay current on industry trends and maintain professional credentials through continuous education.

Skills

Licensure

Experience in hearing care

Product knowledge

Tools

Microsoft Office

Windows

CRM

POS systems

Job description

Miracle-Ear, Inc. is seeking a Licensed Hearing Care Professional to lead the customer journey through comprehensive hearing evaluations and personalized consultations.

You will drive office revenue and community engagement with clinical excellence and outstanding service. Offering a compensation package around $100,000+ with an uncapped commission structure, the role follows standard business hours, Monday through Friday, 8:30 a.m.