Licensed Health Insurance Agent

Colonial Group; Plantation (FL); On-site; USD 41,000 - 96,000; Full time

Benefits offered by this job

Comprehensive training program

Benefits eligibility

Onsite in Tampa, FL

Job summary

Colonial Group in Tampa, FL seeks a full-time sales support rep to promote our product portfolio by phone and online, with an hourly wage plus commission and uncapped monthly earnings potential.

You will complete comprehensive training, handle inbound/outbound calls, respond to inquiries, and maintain customer records while meeting program requirements.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in marketing or related field, or equivalent combination of education/experience.
• Three+ years in general insurance or related field; Life/Health license.

Responsibilities

• Promote product portfolio and provide service to consumers.
• Respond to inquiries via calls and internet.
• Deliver sales scripts to educate and solve customer needs.
• Communicate product information and benefits to customers.
• Document contacts with detailed notes and maintain records.

Skills

Life/Health license

Insurance knowledge

Customer service

Sales ability

Written & verbal comms

Microsoft Office

Time management

Organization

Interpersonal skills

Problem solving

Quotes for products

Bilingual (English/Spanish)

Education

High School Diploma or GED

Bachelor's Degree in marketing or related field, or equivalent combination of education and experience

Life/Health Insurance license

Tools

Lead Advantage System

Job description

SUMMARY

Responsible for providing a wide variety of support services to promote the company's product portfolio via the telephone and internet to support and to increase company revenue and profit.

Compensation package is a combination of $21.33 hourly rate plus commission

Position has uncapped monthly earnings potential

Top performers can earn up to $8,000 per month

Full-time, benefits-eligible

Onsite at our office in Tampa, FL

Hours: Monday 9:00AM -7:00PM Tuesday - Thursday 9:00 AM - 6:00 PM;

Friday 9:00 AM - 1:30 PM

Compensation package is a combination of hourly rate plus commission

Comprehensive training program

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote the company’s product portfolio and provide service assistance to consumers;
• Respond to consumer inquiries through calls both inbound and outbound as well as internet inquiries;
• Deliver prepared sales scripts to educate, inform and provide solutions to potential customers. Describe solutions for individual sales situations;
• Communicate with consumers regularly regarding product information, rate changes and key benefits;
• Monitor compliance with program reporting rules and sales requirements;
• Update and maintain proprietary Lead Advantage System in accordance with policies and procedures;
• Document each and every consumer contact with detailed notes;
• Work collaboratively with fellow staff to advance the values and mission of the organization and Senior Market Sales by serving on relevant internal and external committees;
• Assists with special projects/assignments as requested by members of management;
• Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates;
• Performs other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• High School Diploma or GED Required
• Bachelor's Degree in marketing or related field, or equivalent combination of education and experience
• Three (3) or more years general insurance industry or related field (financial services, marketing, web-based business, business-to-business customer service or call center) experience
• Life/Health Insurance license

SKILLS

• Active Life and Health Insurance license in resident state
• Working knowledge of insurance services industries and specific current knowledge of product lines assigned to the sales associate
• Knowledge of the general industry procedures, practices and terminology
• Skill in working effectively with inbound and outbound callers/customers
• Skill in negotiating and problem solving to resolve internal and external conflicts
• Skill in the use of office equipment including computer, fax, printer, telephone system, etc.
• Skill in the use of time management and organization skills
• Skill in maintaining effective working relationships with all customers, employees and the general public
• Skill in project management
• Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook software preferred)
• Ability to communicate effectively, both orally and in writing, in a constructive manner
• Ability to approach and communicate with a wide range of personalities in a professional and courteous manner
• Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situation
• Ability to engage in effective interpersonal interaction, verbal communication and written communication
• Ability to persuade
• Ability to run quotes for products
• Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests
• Ability to read, write and communicate English effectively
• Ability to maintain all company policies, including all confidentiality and safety policies
• Ability to actively contribute to team effort
• Ability to work independently, exercise independent judgment, make and execute decisions
• Ability to be a self starter, motivated and accomplish goals and tasks within a given time frame
• Strong verbal and written proficiencies of the English language is required and bilingual (Spanish and English) preferred

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