Licensed Enrollment Processor - 244519

Medix™; Boca Raton (FL); On-site; USD 30,307 - 34,440; Part time

Job summary

A leading health services company in Boca Raton, FL is seeking a Licensed Enrollment Processor to verify and submit health insurance enrollment applications. The ideal candidate will have at least 3 years of experience, a Florida Health Insurance License, and strong communication skills. This is a temporary position requiring on-site work, with a pay range of $22.00 - $25.00 per hour. Qualified applicants must be detail-oriented and proficient with CRM tools.

Qualifications

• Minimum 3 years of experience in health insurance, compliance, or enrollment roles.
• Comfortable working full-time on-site in Boca Raton, FL.
• Familiarity with ACA enrollment platforms.

Responsibilities

• Review and process qualified lead forms submitted by field representatives.
• Enter enrollment information accurately and ensure ACA compliance.
• Perform outreach to gather missing or incorrect information.

Skills

Strong phone communication skills

Attention to detail

CRM experience (preferably Salesforce)

Proficiency with Microsoft Office Suite

Education

Active Florida Health Insurance License

FFM Certification

Tools

Salesforce

HealthSherpa

Job description

Overview

We are seeking a Licensed Enrollment Processor to join a growing Enrollment Operations Team. This role is primarily focused on verifying, auditing, and submitting health insurance enrollment applications through the ACA Marketplace. While not a full sales position, a small percentage of the responsibilities (less than 20%) will include CMS-compliant 3-way calling and light customer interaction. This position requires on-site work in Boca Raton, FL.

Base pay range

$22.00/hr - $25.00/hr

Work Schedule

• Tuesday to Thursday: 9:00 AM – 5:30 PM
• Friday and Saturday: 8:30 AM – 5:00 PM

Key Responsibilities

• Work in a CRM (including Salesforce) to review and process qualified lead forms submitted by field representatives.
• Accurately enter enrollment information into HealthSherpa and ensure compliance with ACA guidelines.
• Verify applicant data and documentation such as pay stubs or tax returns.
• Perform outreach via phone/email to gather any missing or incorrect information from applicants.
• Support reenrollment and retention by ensuring all eligibility documents are in place.
• Utilize a drip strategy for ongoing communication when needed, though this is not a primary function.
• Conduct 3-way CMS-compliant calls, making up to 25% of the average day.

Required Skills & Qualifications

• Active Florida Health Insurance License (must be obtained prior to start date).
• FFM Certification (or ability to obtain before start — certification process takes a few hours and is free).
• Minimum 3 years of professional business experience, preferably in health insurance, compliance, or enrollment roles.
• Strong phone communication skills, with an articulate and empathetic tone.
• Attention to detail and commitment to accuracy.
• CRM experience (preferably Salesforce).
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word).
• Comfortable working full-time on-site in Boca Raton, FL.
• Familiarity with HealthSherpa or similar ACA enrollment platforms.

Preferred Qualifications

• Multi-state health license (states such as SC, GA, LA, TN, MS, KS, TX, OK, OH, IL preferred).
• Prior experience in ACA re-enrollment, retention, or subsidy verification processes.
• Experience working with partially completed or expired applications.

Seniority level

• Associate

Employment type

• Temporary

Job function

• Customer Service

Industries

• Insurance
• Health and Human Services