Licensed Customer Service Representative

Allstate Insurance Agency - Michelle Tullius; Lynnwood (WA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Allstate Insurance Agency - Michelle Tullius in Lynnwood is seeking a Licensed Insurance Customer Service Representative to assist clients with policy changes and insurance needs. You will be integral in providing exceptional customer service and building strong client relationships.

This role offers flexibility in work options, with opportunities for career growth, benefits, and a supportive team environment. Candidates must have or be willing to obtain a Property & Casualty Insurance License.

Qualifications

• Candidates should hold a Property & Casualty Insurance License or be willing to obtain it.
• Experience in customer service roles is preferred.

Responsibilities

• Help clients with policy changes, billing questions, and coverage support.
• Provide excellent customer service and relationship building.
• Assist clients with insurance needs including auto, home, renters, and more.
• Support retention and overall client satisfaction.
• Work closely with a supportive team environment.

Skills

Strong customer service and communication skills

Comfortable talking on the phone and building rapport with clients

Good computer and multitasking skills

Positive attitude with a strong work ethic

Hungry for career growth and increased income opportunities

Insurance experience

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Details

Position: Licensed Insurance Customer Service Representative

Agency: Protection Matters Allstate Insurance Agency

Location: Lynnwood, WA

Schedule: Monday through Friday, 8:30am to 5:00pm

Position Type: In Office or Remote Opportunity

Salary + Benefits: $50,000 Base Salary, Bonus Opportunities, Medical Benefits, Paid Time Off, Career Growth & Advancement Opportunities

We are growing and looking for a motivated, positive, and customer focused team member to join our insurance agency team. This role is perfect for someone who enjoys helping people, building relationships, staying organized, and growing within a strong career path.

What We Are Looking For

• Strong customer service and communication skills
• Comfortable talking on the phone and building rapport with clients
• Good computer and multitasking skills
• Positive attitude with a strong work ethic
• Hungry for career growth and increased income opportunities
• Insurance experience is a plus but not required

Licensing Requirement

Candidates should already hold a Property & Casualty Insurance License OR be willing to obtain their license prior to their first day in the position.

What You’ll Do

• Help clients with policy changes, billing questions, and coverage support
• Provide excellent customer service and relationship building
• Assist clients with insurance needs including auto, home, renters, and more
• Support retention and overall client satisfaction
• Work closely with a growing and supportive team environment

If you are motivated, dependable, coachable, and looking for a long term career opportunity with growth potential, we would love to connect with you.

Flexible work from home options available.