Licensed CSR: Growth, Benefits & Cross-Sell Impact

Farmers Insurance - Guettler Insurance Agency; Portland (OR); In loco; USD 39.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career Growth Opportunities

Paid Time Off

Flexible Schedule

Mon-Fri Schedule

Licensing Reimbursement

In Person Training

Health Insurance

Bonus

Hands on Training

8 Paid Holidays

Weekly Team Meetings

Daily CSR Huddles

Commissions on Every Cross-Sell

Award Winning Agency

Descrizione del lavoro

Farmers Insurance - Guettler Insurance Agency in Portland, Oregon is seeking a customer-focused team member to handle inbound calls, policy changes, billing inquiries, and cross-sell opportunities. The role emphasizes service quality and accurate information delivery.

With a minimum base salary of $43,000 and the potential to exceed $65,000, the position offers a supportive environment, paid training, and licensing reimbursement, plus benefits and a regular weekday schedule.

Competenze

• P&C licensed; life/health license a plus or willing to obtain.
• Excellent phone, verbal and written communication.
• Friendly, customer-service oriented with attention to detail.

Mansioni

• Handle inbound calls from clients and address inquiries.
• Process policy changes and updates accurately.
• Assist clients with billing inquiries and payments.
• Educate clients about coverage options and cross-sell suitable products.
• Maintain knowledge of policies and regulations.

Conoscenze

P&C license

Customer service

Excellent communication

Multitasking

Problem solving

Computer skills

Strumenti

CRM software

Descrizione del lavoro

Farmers Insurance - Guettler Insurance Agency in Portland, Oregon is seeking a customer-focused team member to handle inbound calls, policy changes, billing inquiries, and cross-sell opportunities. The role emphasizes service quality and accurate information delivery.

With a minimum base salary of $43,000 and the potential to exceed $65,000, the position offers a supportive environment, paid training, and licensing reimbursement, plus benefits and a regular weekday schedule.