Licensed Community Association Manager

Firstservice-Residential; Clearwater (FL); Presencial; USD 85.000 - 90.000; Jornada completa

Descripción de la vacante

FirstService Residential is seeking a Community Association Manager to lead the on-site operation at a Florida property. You will coordinate with regional directors and the Board to implement projects and deliver quality service to residents.

Responsibilities include supervising staff, managing contracts, site inspections, and overseeing construction and maintenance within time and budget. A Monday–Friday schedule with occasional weekends is typical.

Formación

• 3+ years of experience in property operations, hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
• Proficiency in Microsoft Office, Outlook and Windows.
• Strong organization, leadership and interpersonal skills.

Responsabilidades

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence.
• Act as liaison to ensure quality service and timely responses to questions or problems.
• Maintain knowledge of the contract between the association and FirstService Residential and ensure obligations are met.
• Initiate contact with new residents.
• Conduct site inspections and provide improvement recommendations.
• Oversee construction projects and property maintenance within budget and schedule.
• Create and upload information in our portal (work orders, meeting minutes, monthly reports).
• Interview, hire, train and schedule staff; ensure proper coverage and resolve problems.

Conocimientos

Property operations

Leadership

Critical thinking

Interpersonal skills

Educación

Bachelor’s degree in business or related field

Certified and Licensed CAM by Florida

Herramientas

Microsoft Office

Outlook

Windows

Descripción del empleo

Description

As a Community Association Manager, you’ll be responsible for leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Your Responsibilities

• Provide management and leadership to assigned property and book of business.


• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.


• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.


• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.


• Initiate contact with new residents.


• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.


• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.


• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.


• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills & Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction


• Bachelor’s degree in business or related field


• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)


• Critical thinking, problem solving, judgement and decision‑making abilities are necessary.


• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.


• Excellent organization, motivation, leadership, management, and interpersonal skills


• Ability to work with sensitive and/or confidential information.


• Knowledge and ability to apply Florida Statutes and Community documents.

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures.


• Must be able to stand, sit, walk, and occasionally climb.


• Ability to respond to emergencies in a timely manner.


• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).

Supervisory Responsibilities

• Yes

Schedule

Monday - Friday, 8:00am-5:00pm; Occasional Weekends and Evenings

What We Offer

As a full‑time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$85,000-$90,000 annually

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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