Licensed Commercial Lines Client Services Lead

Gallagher; Pearland (TX); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Meaningful work with global reach and

Job summary

Gallagher in Pearland, TX is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to join our middle market service team. You will work closely with clients and colleagues to provide exceptional service and tailored insurance solutions, building relationships and delivering value in every interaction.

As opportunities arise, candidates may receive early consideration for future roles within Gallagher.

Qualifications

• Bachelor’s degree with 5+ years of client service management experience, or a high school diploma/GED with 8+ years of experience.
• Active Property and Casualty Producer’s License.
• Proficiency with EPIC and Microsoft Office tools.
• Strong technical insurance experience with middle-market solutions and client/carrier relations.
• Ability to explain complex issues clearly and manage competing priorities.

Responsibilities

• Manage renewals by gathering client information and delivering tailored solutions.
• Identify gaps in coverage, review claims, and drive additional services and lines of coverage.
• Build and maintain strong client and carrier relationships through timely responses and excellent service.
• Mentor team members through delegation, feedback, and professional growth.
• Conduct regular audits to ensure regulatory compliance and high service standards.

Skills

Client service management

Time management

Technical insurance experience

Communication skills

Independent work

Central Time Zone familiarity

Education

Bachelor's degree or higher

High school diploma/GED

Tools

EPIC

Microsoft Office

Job description

Gallagher in Pearland, TX is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to join our middle market service team. You will work closely with clients and colleagues to provide exceptional service and tailored insurance solutions, building relationships and delivering value in every interaction.

As opportunities arise, candidates may receive early consideration for future roles within Gallagher.