Licensed Colorist (Bilingual)

Sally Beauty Holdings, Inc.; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

A prominent beauty retail company seeks a Licensed Colorist to provide expert digital color consultations. This role requires a valid cosmetology license and fluency in Spanish and English. Responsibilities include building relationships with clients, making product recommendations, and ensuring customer satisfaction. The ideal candidate has a solid background in customer service and a passion for hair color. The position is full-time, with varied shifts and may include additional hours based on business needs.

Qualifications

• Minimum of 2 years in retail or customer service.
• Ability to pass a detailed Hair Color Knowledge Check.
• Strong written and verbal communication skills required.
• Ability to pass a detailed Hair Color Knowledge Check.
• Strong written and verbal communication skills.

Responsibilities

• Provide digital color consultations to clients.
• Build lasting relationships and customized shopping experiences.
• Meet established color growth goals.
• Demonstrate build-the-basket techniques with complementary products.
• Assess client skill level and advise on products and techniques.
• Provide written summary of consultations and follow-up to ensure satisfaction.
• Meet or exceed established color growth metrics.

Skills

Fluent in Spanish

Fluent in English

Customer service

Digital engagement

Problem-solving skills

Education

High school diploma or equivalent

Valid Cosmetology License

Tools

Microsoft Office

Digital video conferencing systems

Scheduling tools

Job description

** MUST HAVE ACTIVE COSMETOLOGY LICENSE TO BE CONSIDERED FOR THIS OPPORTUNITY

** BILINGUAL: Need Fluent in Spanish and English--speaking, writing, conversation--highly preferred
Looking for mid-to closing shifts (standard hours 8 am to 10 pm CST daily)

shifts: 11-8, 12-9, 1-10 CST

The Licensed Colorist is the trusted advisor to the DIY enthusiast providing digital color consultations to guide them through every step of their hair color journey. The unrivaled expertise of the Licensed Colorist elevates the brand of Sally Beauty to be the undisputed leader in hair color, while generating increased sales and profitability. This role builds lasting relationships with each client leveraging Sally Pro-In-The-Know skills, and offering professional advice and recommendations to ensure the DIY enthusiast has the confidence she needs to achieve her hair color goals. The Licensed Colorist is comfortable using technology to meet the client where they are, connecting and engaging digitally, and communicating via text and email to follow up and ensure 100% client satisfaction.

Primary Duties

Grow the Business: 70%

• Connect, engage, and inspire clients through digital color consultations with the intent to build a lasting relationship with each DIY enthusiast.
• Listen and understand each client’s needs; make expert product recommendations, build a customized shopping cart, and ensure the DIY enthusiast is setup for success across every step of their hair color journey.
• Provide unrivaled expertise to each client offering advice; troubleshoot color situations to ensure the client achieves a positive outcome.
• Demonstrate ‘build the basket’ techniques to offer complimentary products that will further enhance the DIY experience.
• Assess the skill level of each client; teach and advise on products and techniques that will ensure their success.
• Demonstrate the Sally Engagement Model utilizing tutorials, provide written summary of the consultation and follow up to ensure client satisfaction.
• Meet or exceed established metrics, color growth goals.

Grow Team and Culture: 15%

• Keep abreast of what’s happening at Sally Beauty; demonstrate the CAN DO values.
• Share color expertise and selling techniques across the team of Licensed Colorists to promote overall team skillset.
• Communicate with support center partners on emerging trends, products concerns and client issues.

Grow Yourself: 15%

• Complete all required company and vendor training programs.
• Seek out internal and external learning opportunities to develop unrivaled expertise in all areas of hair color technical knowledge and selling skills.
• Strive for continuous improvement; grow and develop techniques to retain clients and increase sales.

Experience and Skills Required

• High school diploma or equivalent
• Valid Cosmetology Licensed required, with emphasis in Color Theory preferred
• Minimum of 2 years retail, customer service, salon, or one year with Sally Beauty
• Ability to pass a detailed Hair Color Knowledge Check
• Strong professional image and ability to interface positively with clients
• Ability to use technology including, software platforms, Microsoft Office, and digital video conferencing systems, clientelling and digital appointment scheduling tools
• Strong written and verbal communication skills, at all levels within and outside the organization
• Proficient problem-solving skills and ability to correct complex hair color situations
• Ability to attend virtually or travel to meetings and vendor training, as scheduled.
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. Weekend, evening and holiday hours may be required.
• Strong time management and organization skills and the ability to successfully manage multiple projects at once

Nature and Extent of Direct or Indirect Controls Exercised

The amount of discretion or freedom this position has

Interprets and Adapts Guidelines

Working Conditions /Physical Requirements

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.

This job description is a representation of the duties and responsibilities associated with the position and does not limit the position to only those functions delineated above. The company may add other duties and responsibilities at any time, with or without notice or consultation. This job description does not create a contract and does not alter the employment-at-will relationship between an employee and the company.

All job functions are considered to be essential functions unless otherwise indicated.

#LI-AB

Job Info

• Job Identification 43111
• Posting Date 01/06/2026, 07:09 PM
• Job Schedule Full time
• Locations United States - Remote, United States