Licensed Client Relations & Sales Specialist

Ann Haviland - State Farm Agent; Bensalem Township (Bucks County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Ann Haviland State Farm is seeking a licensed and experienced Customer Relations Representative who delivers exceptional service and can pivot into in‑book sales when opportunities arise.

If you know State Farm systems, understand service workflows, and enjoy helping customers while identifying ways to better protect them, we want to meet you. You will work in a collaborative, supportive environment that rewards retention and cross‑selling success. Join today to contribute from day one.

Qualifications

• Active Property & Casualty license required (Life & Health a plus).
• Prior State Farm agency experience (minimum 1 year preferred).
• Proficiency in State Farm platforms and service processes.
• Excellent communication, problem-solving, and relationship-building skills.

Responsibilities

• Provide high-level service through policy changes, billing support, and claims follow-up.
• Use State Farm platforms to complete all transactions accurately and efficiently.
• Conduct proactive policy reviews and coverage check-ins with existing customers.
• Identify and recommend additional State Farm products when needs arise.
• Build strong, trusting customer relationships that drive retention and referrals.

Skills

Communication

Problem-solving

Relationship-building

Tools

State Farm platforms

Job description

Ann Haviland State Farm is seeking a licensed and experienced Customer Relations Representative who delivers exceptional service and can pivot into in‑book sales when opportunities arise.

If you know State Farm systems, understand service workflows, and enjoy helping customers while identifying ways to better protect them, we want to meet you. You will work in a collaborative, supportive environment that rewards retention and cross‑selling success. Join today to contribute from day one.