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Job summary
A staffing agency is seeking a Licensed Customer Service Representative to handle inbound calls regarding voluntary benefits. Responsibilities include assisting with enrollment, processing supplemental benefits like critical illness and disability insurance, and providing excellent customer service. Candidates must hold an active life & health license in California and Florida and have strong communication and organizational skills. Remote work is available.
Qualifications
Must hold an active life & health license in California and Florida.
Previous experience in customer service or insurance enrollment preferred.
Ability to explain complex benefit options clearly.
Responsibilities
Respond to inbound customer calls regarding voluntary benefits.
Assist with enrollment and explain product offerings clearly.
Process enrollments for critical illness and disability insurance.
Skills
Strong verbal communication skills
Detail-oriented
Organizational skills
Problem-solving skills
Ability to work independently
Education
Active Life & Health Licenses in California and Florida
Job description
A staffing agency is seeking a Licensed Customer Service Representative to handle inbound calls regarding voluntary benefits. Responsibilities include assisting with enrollment, processing supplemental benefits like critical illness and disability insurance, and providing excellent customer service. Candidates must hold an active life & health license in California and Florida and have strong communication and organizational skills. Remote work is available.