Licensed Auto Insurance Counselor - On-Site in Spokane

Serenity Insurance Group Inc; Spokane (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

Serenity Insurance Group Inc. in Spokane, WA is seeking a Licensed Insurance Counselor for a full-time, on-site role. You will discuss prospects' insurance needs, explain policy options, and recommend coverages with carriers such as Progressive, Dairyland Auto, The General and National General.

Responsibilities include phone sales, reviewing quotes, processing applications, and maintaining records. The role requires staying current on products and regulation, delivering high-quality service by

Qualifications

• Strong foundation in auto insurance with ability to explain coverage options clearly and accurately.
• Demonstrated customer service skills, including active listening, empathy, and professional communication.

Responsibilities

• Talk with prospects to assess insurance needs and provide coverage recommendations.
• Explain options and facilitate applications with carriers like Progressive, Dairyland Auto, The General and National General.
• Process applications, review quote requests, and maintain accurate records in agency systems.
• Respond to client inquiries and resolve coverage-related issues by phone and email.

Skills

Auto insurance knowledge

Customer service

Active listening

Professional communication

Education

State insurance license (WA)

Tools

Agency management software

Job description

Serenity Insurance Group Inc. in Spokane, WA is seeking a Licensed Insurance Counselor for a full-time, on-site role. You will discuss prospects' insurance needs, explain policy options, and recommend coverages with carriers such as Progressive, Dairyland Auto, The General and National General.

Responsibilities include phone sales, reviewing quotes, processing applications, and maintaining records. The role requires staying current on products and regulation, delivering high-quality service by