Licensed Assistant Manager - Vision Care & Eyewear Leader

EssilorLuxottica Group; Columbus (GA); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care benefits

Paid time off

Employee discounts

Bonus/commission plan

Descrizione del lavoro

LensCrafters in Columbus, GA is seeking an Assistant Manager to lead the team in the Store Manager's absence and drive exceptional vision-care experiences. You will coach staff, manage daily operations, and partner with clinicians to deliver quality patient service.

Ideal candidates have retail leadership experience, an optician license, strong math and communication skills, and a commitment to sales goals and customer satisfaction.

Competenze

• High School diploma or equivalent.
• Current valid state Opticianry license.
• 1+ year management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills; cash handling & computers.
• Must have strong English communication, be a strong listener and a capable problem-solver.
• Proven selling skills and customer service excellence.

Mansioni

• Delivers quality performance to meet KPIs: sales, conversion, retention, and customer count.
• Leads and coaches team; provides training and feedback.
• Partners with store manager to diagnose business and leverage Retail, Lab & Doctor synergies.
• Supports staffing, scheduling, and visual standards to maximize sales and profits.
• Maintains store appearance and orderly operations; adheres to policies.
• Maintains positive relationships with doctors and patients; ensures high service levels.
• Engages in recruitment and builds a talent pipeline; ensures staff development.
• Maintains a safe working environment; works a flexible schedule including nights/weekends.
• Provides eyewear knowledge, assists with lens choices and performs adjustments.

Conoscenze

Store leadership

Customer service

English proficiency

Retail operations

Communication

Formazione

High School diploma

Optician license

College degree

Descrizione del lavoro

LensCrafters in Columbus, GA is seeking an Assistant Manager to lead the team in the Store Manager's absence and drive exceptional vision-care experiences. You will coach staff, manage daily operations, and partner with clinicians to deliver quality patient service.

Ideal candidates have retail leadership experience, an optician license, strong math and communication skills, and a commitment to sales goals and customer satisfaction.