Licensed Assistant Manager

Visionworks of America, Inc.; Charlotte (NC); On-site; Full time

Job summary

A leading company in vision care is seeking a Licensed Optical Supervisor/Assistant Manager in Charlotte, NC. The role involves supervising store operations, coaching associates, and ensuring a superb customer experience. Competitive pay and a comprehensive benefits package, including vision coverage and a 401(k) plan, are offered.

Benefits

Vision Coverage

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical and Dental for Full Timers

Qualifications

• 1-5 years of supervisory experience required.
• Licensed OSUPS must maintain a State Opticians License.

Responsibilities

• Promote store profitability and achieve sales goals.
• Coach and support associates for an excellent customer experience.
• Supervise and manage the store in the absence of the General Manager.

Skills

Supervisory skills

Customer service

Leadership

Education

HS Diploma, GED or equivalent experience

Job description

Store 348, Charlotte, North Carolina, United States of America

Job Description

Posted Friday, June 13, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class : Full Time

Pay: $28 -$34 per hour

The Role:

A Visionworks Licensed Optical Supervisor/Assistant Manageris a leader of self and supporter of the business at Visionworks. This person role models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching and development to ensure a simple, human and bold patient and customer journey.

• Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor.
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer’s needs are met.
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
• Execute all broad operational activities to meet the store's financial and customer experience goals.

Qualifications:

• HS Diploma, GED or equivalent experience required.
• 1-5 years of supervisory experience required.
• Licensed OSUPS will have/maintain a State Opticians License

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!)and exclusive employee discounts —including but not limited to

• Vision Coverage
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

Store 348, Charlotte, North Carolina, United States of America