Library User Services & Makerspace Coordinator

Occidental College; Los Angeles (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

Occidental College in Los Angeles seeks a User Services Coordinator to support students, faculty, staff and visitors and help manage daily operations in the College Library. You will assist at the Information Desk, help with circulation, and provide basic technology support.

The role coordinates student assistants and the Critical Making Studio, contributes to inventory and space shifts, and monitors safety. Weekend shifts are required as scheduled.

Qualifications

• High school diploma or GED required.
• Two years of customer service experience.
• Proficiency with Microsoft Office, Google tools, Adobe Acrobat.
• Detail-oriented with strong problem-solving and accuracy.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple tasks.
• Commitment to equity and inclusion.

Responsibilities

• Provide front-line customer service at the library Information Desk to students, faculty, staff, and visitors; manage check-in/check-out, holds, and troubleshooting.
• Support circulation of library materials and basic technology troubleshooting.
• Assist with the Critical Making Studio and makerspace equipment; ensure safety and policy compliance.
• Monitor safety and security within the library building; execute opening/closing procedures.

Skills

Customer service

Communication

Detail oriented

Time management

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Word

Excel

PowerPoint

Google Drive/Forms

Adobe Acrobat

Web editing

Social media tools

Job description

Occidental College in Los Angeles seeks a User Services Coordinator to support students, faculty, staff and visitors and help manage daily operations in the College Library. You will assist at the Information Desk, help with circulation, and provide basic technology support.

The role coordinates student assistants and the Critical Making Studio, contributes to inventory and space shifts, and monitors safety. Weekend shifts are required as scheduled.