Library Technician: Service Desk & Programs

Prince William County; Virginia; On-site; USD 29,000 - 44,000; Part time

Benefits offered by this job

401a and 457 retirement plans

Paid leave and holidays

Medical, dental & vision plans

Job summary

Lake Ridge Library, part of Prince William County, seeks a Library Technician to deliver outstanding customer service and guidance on resources. You will help readers of all ages, operate library apps like Libby and Hoopla, and support daily desk tasks in a community-focused setting.

The role emphasizes teamwork, technology assistance, and program support, with a 20-hour work week, alternating Saturday shifts, and opportunities to engage in outreach and displays.

Qualifications

• High school diploma or GED required.
• Two years of customer service in library, bookstore or retail preferred.
• Scheduling flexibility is preferred.
• Experience assisting others with technology (PCs, tablets, eReaders) and Microsoft software.
• Experience serving as Team Lead or in charge when needed.
• Experience with cash handling in a work setting.
• Experience with event planning or programming (story time, book club, etc.).
• Experience with an Integrated Library System (ILS).
• Experience conducting reference interviews and offering readers’ advisory assistance.

Responsibilities

• Works at the service desk providing circulation assistance and policy explanations.
• Opens and closes the library building.
• Assists patrons with standard office equipment and library apps.
• Reconciles receipts and deposits for the register and self-service kiosk.
• Serves as Team Lead or Person in Charge in absence of management.
• Assists with book displays, outreach events and programming.
• Manages areas of the collection using ILS reports.
• Participates in library committees and training sessions.

Skills

Customer service

Tech assistance

Scheduling flexibility

Cash handling

Event planning

ILS knowledge

Readers advisory

Education

High school diploma or GED

Tools

Integrated Library System (ILS)

Libby

Hoopla

Job description

Lake Ridge Library, part of Prince William County, seeks a Library Technician to deliver outstanding customer service and guidance on resources. You will help readers of all ages, operate library apps like Libby and Hoopla, and support daily desk tasks in a community-focused setting.

The role emphasizes teamwork, technology assistance, and program support, with a 20-hour work week, alternating Saturday shifts, and opportunities to engage in outreach and displays.