Library Technician Public Services

Barry University; Miami Shores (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement

Tuition assistance

Paid time off

Job summary

Barry University is seeking a Library Technician to support library patrons and operations in an evening/weekend, in-person role at the university library. The position involves staffing the circulation desk, helping patrons with photocopying, printing, and catalog searches, and assisting with course reserves and interlibrary loans.

You will also help with acquisitions processing, digitization, and social media outreach, while training and supervising work-study students and collaborating with

Qualifications

• Associate's degree or vocational/technical school degree required; Bachelor's degree preferred.
• Experience in the same or similar position and ability to direct, monitor, and evaluate workflow.
• Ability to work evenings/weekends and communicate effectively and professionally.

Responsibilities

• Staff the circulation desk and circulate materials to patrons.
• Assist patrons with photocopying, printing, and using computer catalogs.
• Maintain stacks, assist with course reserves, interlibrary loans, acquisitions processing, and digitization.
• Train and supervise work-study students and assist with library outreach and social media.

Skills

Customer service

Communication

Training of work-study students

Circulation desk operations

Reference/help

Education

Associate's degree

Bachelor's degree

Job description

Summary

The Library Technician provides a wide range of services, primarily focused on library patrons' experience, but also assisting with tasks across all library operations. The position is responsible for the circulation desk, maintaining the physical stacks, and guiding and training work-study students. They also assist with services such as course reserves; interlibrary loans; acquisitions processing; digitization; and the Library's social media presence; amongst other activities, depending on the Library’s needs. This is an evening/weekend In-Person position.

Essential Functions

Public Service Customer service skills to ensure high-quality services and assist with departmental operations. Circulates materials to patrons at the Barry University circulation desk. Answers directional, light reference, and informational questions, and refers reference and other queries to librarians as appropriate. Assists patrons with photocopying and printing, provides routine maintenance/cleaning of photocopy machines, and reports malfunctions. Assists patrons in the use of computer catalogs and indexes, and audio-visual equipment and collections; provides appropriate routine emergency and preventive maintenance, and reports malfunctions of equipment. Creates library displays, contributes to "Staff Recommendations", designs library outreach materials (often collaborating with other staff), participates in library open house events, and contributes to social media outreach through library accounts. Performs all public service tasks in a friendly and efficient manner; contributes to a welcoming atmosphere for library patrons. Contributes to the organization and creation of processes to enhance library services. Designs and implements organizational projects as needed. Maintains effective methods of communication with faculty and students, circulation staff, and other library staff. Technological skills including performing Public Services tasks (performing circulation transactions, processing requests and traces, opening/ closing of the library, processing, and assisting reserve requests, assisting patron inquiries and issues) Collecting fees/ fines for library materials Staffing the circulation desk ( responding to patron issues and questions regarding the library and its collection, assisting in solving patron technical issues regarding library-related equipment. Collection Maintenance Coordinates and participates in stack maintenance activities including shelving and shelf reading of all library materials, and assists in training and supervising student assistants in these areas. Processes claims-returned/not-on-shelf searches, following automated and manual procedures, and records related statistics. Maintains new periodicals and new bookshelf areas. Library Services Active attendance at departmental meetings as scheduled by the Public Services Manager. Active attendance at the monthly library team meeting. Assists Librarians with library processes. Assists the Library Director and Associate Director with library processes as needed. Processes donations following library procedures. Transferring and assigning library-related materials to designated areas and departments for repair, relocation, etc. Searching for and collecting misplaced items and returning them to their appropriate location for patron use. Assist in the daily flow of library operations by: Aiding with other units within the library when necessary, and assisting in gathering data for library reports and statistics. Providing patron assistance and displaying supportive customer service with all constituents of the university. Performing data input, and aiding in collaboration with library supervision regarding the usage of library resources, and statistical data for library-related reports. Assisting patrons with computer-related issues, and solving technical-related issues concerning the library, and its resources. Financial Management Collects fines and membership dues, and conducts other appropriate financial transactions at the circulation desk. Prepares deposits and ensures appropriate cash handling and security procedures as assigned. Contributes to maintenance of departmental supplies and timely preparation of supply orders. Assists in circulation desk contingency scheduling for staff absences. Attends Library Staff, Circulation Working Group, and various other meetings of standing and ad hoc library groups. Other duties as assigned.

Qualifications/Requirements

An Associate's degree or vocational/technical school degree is required. A Bachelor's degree is preferred. Previous experience in the same or similar position. Must have the ability to direct, monitor, and evaluate workflow. Performs various operations, basic instruction and communication of the department, library, and university, answers & routes calls and other information to the appropriate persons, or campus departments. Use email and other communication software. Must be able to communicate effectively and professionally at all times. Must able to work evenings/weekends.

Benefits

Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development. Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Barry University is a private Catholic institution with a history of academic excellence. Founded 1940 by the Adrian Dominican Sisters, Barry University now offers more than 100 undergraduate, master, professional, and doctoral degree programs. Barry University provides a nurturing environment built on strong values, mutual respect, and collaborative service to the community. The University seeks to recruit and retain a diverse group of student-centered faculty and staff who are dedicated to activities that enhance the quality of University life. The Barry experience fosters individual and communal transformation where learning leads to knowledge and truth, reflection leads to informed action, and a commitment to social justice leads to collaborative service. Barry University does not discriminate on the basis of race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, gender expression, genetic information, familial status, marital status, pregnancy, age, disability status or veteran status. This policy applies to students, employees, applicants and trustees with respect to participation in any program, benefit, activity or student/employment opportunity offered by the University. Every member of the University community is expected to uphold this policy as a matter of mutual respect and fundamental fairness in human relations. Every student of this institution has a responsibility to conduct himself/herself in accordance with this policy as a condition of enrollment. Further, every University employee has an obligation to observe Barry University policies and implementation of federal and state law as a term of employment. No person shall be retaliated against for reporting violations or concerns about prohibited discrimination or bias through appropriate University channels.