Library Technician

Prince William County; Virginia; On-site; USD 10,000 - 60,000; Full time

Job summary

Join the team at Prince William County as a Library Technician, dedicated to helping maintain the library's collection and provide exceptional service to the community. This full-time role involves responsibilities from collection maintenance to assisting patrons with various services, all within a vibrant library environment.

Benefits

Comprehensive medical coverage options

Paid holidays and personal days

Access to training and career development opportunities

Membership to the Virginia Library Association

Qualifications

• High school diploma or G.E.D. required.
• Customer service experience preferred.
• Cash handling and technology troubleshooting experience desired.

Responsibilities

• Oversee the quality and appearance of the library collection.
• Provide excellent customer service at the integrated service desk.
• Assist patrons with technology issues.

Skills

Customer service

Cash handling

Technology troubleshooting

Microsoft Office

Education

High school diploma or G.E.D.

Job description

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Introduction

Are you organized, detail-driven, and passionate about serving your community? Join the team at Haymarket Gainesville Library—a vibrant and busy branch dedicated to excellence in library service. We’re looking for a Collection Maintenance Library Technician to help maintain the quality and organization of our collection while delivering exceptional customer service to our diverse and active community. This role also offers opportunities to support some of our library’s unique and innovative services. Ready to make an impact? We’d love to hear from you!

About This Role

• Oversee the quality and appearance of the library collection by replacing labels, repairing broken covers and cases, and weeding damaged items
• Organizes and maintains a variety of library materials including conducting inventory, processing holds, and shelving.
• Provides excellent customer service at the integrated service desk, including creating library cards, offering general reference information, check-in and check-out of materials, interpreting and explaining library policies and procedures, and instructing patrons on the use of library resources on computers and mobile devices.
• Assists patrons with technology issues, locating materials, and promotes library services and programs.
• Opens and closes the service desk and cash register; operates point-of-sale systems, reconciles daily transactions, and prepares accurate end-of-day deposits.
• Serves as a shift supervisor in the absence of a manager by directing the circulation workflow, collecting fines and fees, reconciling funds, handling difficult patron situations and filling out incident reports
  
  

Minimum Requirements: High school diploma or G.E.D.

Preferences

• Experience with providing customer service and resolving customer issues
• Cash handling experience
• Experience troubleshooting technology (computers, printers, copier, fax)
• Experience with Microsoft Office software (e.g., Word, Excel, Outlook)
  
  

Special Requirements: This position will require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule: This is a permanent full-time position working 37.5 hours per week. Scheduled hours will fall within the following hours: Monday through Wednesday 8:30 a.m. – 8:00 p.m., and Thursday through Saturday 8:30 a.m. – 5:00 p.m. Schedule includes one evening and rotating weekends.

Starting Salary Range: $21.14 – $26.65 / hourly

Additional Benefits

• Access to training and career development opportunities.
• Membership to the Virginia Library Association.
• We offer excellent benefits including comprehensive medical coverage options, paid holidays, personal days, and generous leave accrual.
• The County also participates in the Virginia Retirement System and offers 457 and 401a defined contribution plans.
  
  

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Learn more at Student Loan Forgiveness | Federal Student Aid.

Note: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the business needs of the department. To review the class description in its entirety, click here

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Benefits

We are a continuous learning organization, providing no-cost access to training and career development opportunities. We offer comprehensive, affordable health care options and other benefits to include:

• Excellent Pay
• Paid accrued annual and sick leave
• 11 paid holidays and 4 personal days
• Comprehensive medical, dental, and vision insurance
• Enhanced Parental and Medical Leave programs
• Life insurance
• Coverage of infertility treatments
• "Out-of-network" ground ambulance coverage
• Retiree health insurance credit benefit of $6.50 x years of service (maxed at 30 years)
• Flexible spending programs
• Employee assistance programs (EAP)
• Free access to online courses
• Credit Union membership eligibility
• Job security
• Opportunities for career growth, advancement specialization and so much more!
  
  

Work where you live and play ~ See yourself here!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees
  
  

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

I understand that the information provided on my application is used to determine my qualifications. Information on my resume may not be substituted for the education, work experience and required fields on the County application. Only information provided at the time of the application submission will be considered when determining my qualifications. Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited.

• I have read, understand and acknowledge the above statement
• I decline to proceed further in this process
  
  

02

What is your highest level of completed education?

• MLS
• Bachelor’s degree or higher
• Associate’s degree
• High School or GED
• None of the above
  
  

03

Please select the options that best reflect your customer service experience

04

Please select the options that best reflect your customer service experience

• Resolving customer issues or complaints
• Explaining policy and procedures to customers
• Informing customers of products and services
• Providing written responses to customer inquiries
• None of the above
  
  

05

Please Select Your Cash Handling Experience

• Creating financial reports including deposits
• Experience reconciling a cash drawer/change fund
• Experience using a cash register
• None of the above
  
  

06

Please select the options that best reflect your technology experience with which you have 6 months or more experience:

• Instructing others in the use of common office equipment or personal technology devices
• Troubleshooting common office equipment and technology (Printers, fax machines, copiers)
• Using technology and personal devices (Computers, tablets, smartphones)
• None of the above
  
  

07

If you indicated that you have experience with troubleshooting technology or providing technical assistance, please describe the setting(s) in which you gained this experience. If you do not have this type of experience, please indicate N/A.

08

Please select the applications with which you have at least 6 months of experience:

• Outlook (1)
• Excel (1)
• Word (1)
• Teams (0.5)
• SharePoint (0.5)
• Polaris/LEAP (0.50)
• SAM (0.50)
• Communico (0.25)
• Beanstack (0.25)
• None of these
  
  

09

This position requires some evening and weekend hours. Please indicate the shifts you are not available to work:

• I am not available for the day shift, 8:30 a.m. to 5:00 p.m.
• I am not available for an evening shift 12:00 p.m. to 8:00 p.m.
• I am not available for the weekend shift. Currently Saturday 8:30 a.m. to 5:00 p.m.
• I am available to work any of these shifts
  
  

10

This is a full time, 37.5 hours a week, non-exempt position. The schedule includes days, at least one evening a week and rotating weekends. Work hours are generally Monday – Wednesday 8:30 am to 8:00 pm, Thursday – Saturday 8:30 am – 5:00 pm. Schedule may vary depending upon the needs of the library. Are there any days and times you are unavailable?

• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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