Library Technician

PHILANDER SMITH COLLEGE; Little Rock (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Plans

Short-term and Long-term Disability Coverage

Flexible Spending Accounts

Health Savings Accounts

Employee Assistance Program

403B Retirement Savings Plan

Life Insurance

Paid Time Off

Tuition Reimbursement

Job summary

PHILANDER SMITH COLLEGE in Little Rock, AR is seeking a Library Technician. This full-time position involves carrying out circulation desk operations, assisting patrons, and maintaining library materials. The individual must exhibit strong customer service skills and be available for days, nights, and weekends.

Ideal candidates should have an Associate Degree and experience with an integrated library system. Benefits include medical, dental, vision insurance, and a 403B retirement plan.

Qualifications

• Formal education equivalent to a high school diploma.
• Six months to one year of experience in a library environment.
• A minimum of an Associate Degree preferred.

Responsibilities

• Perform circulation services and assist patrons with library operations.
• Monitor and perform stack maintenance.
• Provide reference assistance and information to patrons.
• Exhibit excellent customer service.

Skills

Customer service skills

Verbal communication skills

Attention to detail

Ability to work independently

Education

Associate Degree

High school diploma

Tools

Integrated Library System (ILS)

Job description

Job Details

Location: Philander Smith University - LITTLE ROCK, AR 72202
Position Type: Full Time
Education Level: 2 Year Degree
Travel Percentage: None
Job Shift: Day
Job Category: Admin - Clerical

Summary

Under the supervision of the Library Director, the Library Technician performs duties related to carrying out circulation desk operations such as opening and closing the library, assisting patrons, and maintaining library materials and equipment. This individual greets and assists library users employing excellent customer service skills. Must be available for days, nights, and weekends. This is not a student worker position.

Duties & Responsibilities

• Perform circulation services, including providing excellent customer service, assisting patrons in person, by computer, and by telephone, registering new patrons via the library’s integrated library system (ILS), and keeping statistics.
• Exhibit excellent customer service.
• Exhibit excellent verbal and written communication skills.
• Exhibit attention to detail and accuracy.
• Ability to complete tasks with minimal supervision and meet deadlines.
• Provide reference assistance and information to patrons such as library rules & procedures.
• Monitor and perform stack maintenance, including shelving of materials, shelf-reading, shifting collections, updating shelf locators, identifying materials for preservation and updating materials.
• Respond to the theft detectors.
• Ability to stand and walk for long periods, lift more than 20lbs, sit, bend, squat, kneel, push/pull, and reach above shoulder level.
• Other duties as assigned.

Preferred Qualifications

• A minimum of an Associate Degree.
• Experience with an integrated library system.

Required Qualifications

Formal education equivalent to a high school diploma.
Six months to one year of experience in a library environment.

Benefits

• Medical, Dental, and Vision Insurance Plans.
• Short-term and Long-term Disability Coverage.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program.
• 403B Retirement Savings Plan.
• Life Insurance.
• Paid Time Off.
• Tuition Reimbursement.

Philander Smith University is an equal opportunity employer and does not discriminate against applicants or employees based on age, race, sex, national origin, ethnicity, veteran status or religion. Philander Smith University is a smoke-free and drug-free work environment. Philander Smith University participates in E-Verify.