Circulation Assistant

North Greenville University; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

North Greenville University is seeking a Circulation Assistant for the Tigerville campus library. You will help keep the Circulation desk staffed, assist patrons with borrowing items, and coordinate with staff on daily operations.

The role requires strong customer service, effective communication, and the ability to learn library systems. This full-time position supports the library and broader campus community in a Christian university setting.

Qualifications

• Associate’s degree or the equivalent.
• Desire to provide outstanding service to library patrons.
• Effective communication and interpersonal skills.
• Ability to learn library management system and electronic resources.
• Able to establish productive working relationships with staff and patrons.
• Commitment to NGU’s Christian mission and values.

Responsibilities

• Open/close the library according to the schedule.
• Check in/out library materials and maintain records.
• Assist patrons in person, by phone and email with library information.
• Direct patrons to the appropriate staff for assistance.
• Assist in training and scheduling work-study staff.

Skills

Customer service

Communication

Teamwork

Computer proficiency

Adaptability

Education

Associate’s degree or equivalent

Tools

Library Management System

Job description

Circulation Assistant# Circulation AssistantTigerville Campus - Tigerville, SC 29688## OverviewPosition TypeFull Time StaffEducation Level2 Year DegreeTravel PercentageNegligible## Description**Department: Library**Position Summary: The Circulation Assistant is a full-time position that works with other circulation staff to make sure the Circulation department of the library is always manned, patrons receive the appropriate assistance, and Circulation runs smoothly.**Responsibilities*** Responsible for opening/closing of the Library as schedule requires* Ensure that all library material is properly checked in and checked out* Maintain a neat, orderly, and quiet atmosphere within the library* Assist students in person, by phone, and email with library information and printing* Direct students to the appropriate, qualified person for assistance* Assist in training and scheduling workstudy staff, and insuring that workstudy staff are used to their fullest potential* Cooperate with Circulation staff/ Financial Aid in overseeing workstudy staff* Report maintenance and computer issues as needed* Assist in processing daily mail, reserves, and honors projects* Assist in the donated books process* Assist in keeping equipment and facility reservations correct and up to date* Conduct 5 to 10 minute physical library tours for students as scheduled* Meet institutional expectations* Other duties as assigned.* Responsible to the Librarian on duty.**Opportunity for Advancement**Current library staff will be given consideration for available Librarian positions provided they are a good fit for the specific position and have attained the required MLIS or equivalent degree from an ALA accredited institution.**Physical Requirements*** Visual Abilities: Read written and electronic documents and use a computer system.* Hearing: Hear well enough to communicate with co-workers and patrons in person and via telephone* Dexterity: Grasping, feeling, handling library materials, writing, typing, and using the telephone, copier, and computer systems* Mobility: Will need to operate office machines, move between library departments and work in the stacks frequently, occasionally using a step stool, and move between other buildings on campus occasionally* Talking: Frequently convey detailed or important information about library services and resources accurately and in a manner that can be understood* Lifting, Pulling, and Pushing: Exert up to 50 pounds of force occasionally, and 20 pounds frequently, lift and/or move up to 20 pounds occasionally and 10 pounds frequently* Cognitive/Emotional: Ability to critically think and concentrate, ability to remain calm when working with frustrated or anxious patrons, must be able to respond quickly to changes in conditions 75 to 100% of the time**Working Relationships**The Circulation Assistant position reports to the Dean of the Libraries and works under the supervision of the Librarian on duty. This position collaborates with other library staff and works with library patrons including faculty, staff, students, and the community.**Work Schedule**Hester Memorial Library hours of operation are Monday to Thursday 7:30 a.m. to midnight, Friday 7:30 a.m. to 4 p.m., Saturday noon to 5 p.m., Sunday 6 p.m. to 11 p.m. Hours may vary during holidays and when classes are not in session.Primary work schedule 35.5-39 hours per week depending on need. Schedule includes 30 minute unpaid meal break. There is some flexibility within the schedule as long as there is coverage.T 4pm to midnight (10 to 6 some Tuesdays as needed)W 4pm to midnightTh 10 to 5:30F 7:15am to 4pmSat 11:45am to 5pmThis position requires working two nights per week closing. The scheduled night may vary depending on staffing needs. Every other Saturday rotation is a possibility. **Travel**No overnight travel, minimal day trips for professional developme## Qualifications* Associate’s degree or the equivalent with skills in office equipment and computer use* Desire to provide outstanding service to library patrons* Effective communication and interpersonal skills* Ability to learn library management system, filing system and electronic resources* Able to discern when and from whom to seek guidance* Ability to establish and maintain effective working relationships with superiors, associates and the general public* Support NGU’s mission statement and core values, commitment to a Christian lifestyle and character in keeping with biblical model* Affirm an understanding of the Baptist Faith & Message 2000* Affirm understanding of the University’s Statement on Human Flourishing* Agree to abide by the employee handbooks, including community standards agreements