Library Support Assistant (Evening/Weekend)

The Rector & Visitors of the University of Virginia; Wise (VA); On-site; USD 20,664 - 23,419; Full time

Job summary

The University of Virginia's College at Wise is seeking applicants for a Library Support Assistant (Evenings/Weekends). This role involves interacting with library patrons, assisting with routine technology use, checking materials in and out, answering phones, and helping with shelving and collection management.

Evening and weekend work is required. Candidates should have strong communication, customer service skills, and the ability to work with library systems and IT resources.

Qualifications

• High School diploma or equivalent is required.
• Evening/Weekend availability is required.
• Experience providing library services and assisting patrons is preferred.
• Knowledge of library on-line systems and IT resources is beneficial.

Responsibilities

• Assist library patrons with routine services and technology use (e.g., printing).
• Check materials in and out and shelve materials; conduct shelf reading for organization.
• Answer phone calls and assist with collections management tasks.
• Support evening/weekend library operations, including opening and closing procedures.

Skills

Communication skills

Multi-tasking

Technology skills

Customer service

Education

High School diploma

Tools

Library systems

IT literacy

Job description

The University of Virginia's College at Wise is seeking applicants for a Library Support Assistant (Evenings/Weekends). A Library Support Assistant (Evening/Weekend) performs a wide variety of work related to routine Library services, which includes interacting with Library patrons; assisting patrons with routine technology use, such as printing; checking Library materials in and out; answering phone calls; and assisting with collection management by shelving materials and shelf reading for stacks organization. Working knowledge and functionality of the campus, IT, and Library spaces, services, and operations will be an essential function of the job. The individual monitors and troubleshoots routine technology use and other basic computer tasks and assists with the evening and weekend Library operations, including the opening and closing procedures. The ability to work evenings and weekends is required.

Knowledge of

• Broad knowledge of office organizational and management process, as well as Library functions.
• Experience assessing and responding to routine, non-routine, and moderately complex patron, technology, or facility needs, situations, and issues independently or with minimal supervision.
• Experience interpreting, explaining, and applying a variety of policies and procedures independently or with minimal supervision.
• Knowledge of and ability to work with Library on-line systems, electronic/web resources and computers.

Skills

• Excellent oral and written communication skills.
• Organize and manage multiple tasks effectively and efficiently as well as modify work priorities as needed or directed.
• Demonstrated technology skills with Microsoft Office as well as utilize systems to import records and maintain the integrity of the data.
• Problem-solving skills, initiative, follow-through, attention to detail.
• Strong customer service / public relations skills; demonstrated success working with the public.

Abilities

• Ability to apply broad knowledge of Library functions and understanding to work tasks, projects, etc.
• Ability to work collegially and courteously with multicultural populations and varying educational levels. Demonstrable interpersonal communication skills are preferred.
• Ability to work collaboratively in a team-based environment.
• Physical stamina and ability to lift materials and push loaded book trucks.

Requirements

High School diploma or equivalent education required.

Additional Requirements

Background checks will be conducted on all new hires prior to employment.

Required Documents

Cover Letter, CV/Resume, and References (3)

Location

This position is based in Wise, Virginia, situated in the far southwestern corner of the state near the Kentucky and Tennessee borders.

Salary: $15.00- $17.00/hour; depending on qualifications and experience.

Contact

Questions regarding this position should be directed to Hannah Addington, Human Resources Recruiting Specialist @ [e-mail]

UVA Wise is an equal opportunity employer committed to excellence, affordable access, and unwavering support of a collaborative and diverse community. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

Employee fulfills duties as a "responsible employee" under Title IX of the Education Amendments of 1972. A Responsible employee includes any employee: who has the authority to take action to redress sexual violence; who has been given the duty of reporting incidents of sexual violence or any other misconduct by students to the Title IX Coordinator or other appropriate school designee; or whom a student could reasonably believe has this authority or duty.

UVA Wise is committed to helping the campus community provide for their own safety and security. The Annual Security and Fire Safety Report containing information on campus security and personal safety, including alerts, fire safety, crime prevention tips, and crime statistics is available at www.uvawise.edu/ASR. A copy is available upon request by calling 276-328-0190 or 276-376-3451.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.