Library Services & Technology Specialist

City of Stockton; Stockton (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Evenings and weekends

Job summary

City of Stockton is seeking a Library Assistant II to join the Community Services Department at the Chavez Central Library. You will balance behind-the-scenes technical work with direct public service, assisting patrons with collections, digital resources, and technology.

The role emphasizes strong customer service, reference assistance, and support for digital programs, with occasional evenings/weekends required; two years of related experience and an associate degree or 60 college units are

Qualifications

• Library Assistant II is equivalent to an Associate degree or completion of sixty semester units from an accredited college or university and two years of experience equivalent to City’s Library Assistant I or Circulation Assistant I and II classes.

Responsibilities

• Assist patrons with physical and digital library collections, including e-books, streaming, platforms and databases.
• Provide personalized reference and reader’s advisory assistance to the public using ILS and advanced search techniques.
• Offer technology assistance, including troubleshooting computers, printers, Wi‑Fi, and other devices.
• Guide patrons in using emerging technologies and makerspace tools.
• Perform collection development tasks such as cataloging, interlibrary loans, and resource distribution across branches.

Skills

Customer service

Reference services

Digital resources

Public library experience

Education

Associate degree or 60 semester units

Tools

Integrated Library Systems (ILS)

Cataloging software

Job description

City of Stockton is seeking a Library Assistant II to join the Community Services Department at the Chavez Central Library. You will balance behind-the-scenes technical work with direct public service, assisting patrons with collections, digital resources, and technology.

The role emphasizes strong customer service, reference assistance, and support for digital programs, with occasional evenings/weekends required; two years of related experience and an associate degree or 60 college units are