Library Services Lead & Community Programs Manager

Great River Regional Library; Royalton (MN); On-site; USD 55,000 - 85,000; Full time

Job summary

Great River Regional Library in Minnesota seeks a Library Services Coordinator to oversee day-to-day library operations, direct staff, manage collections, plan programs, and lead outreach to meet regional goals.

The role requires a bachelor's degree (MLS helpful), supervisory experience, and strong skills in service, budgeting, partnerships, and policy compliance. This is a hands-on leadership position in a dynamic public library system.

Qualifications

• Bachelor’s degree or equivalent. Master’s degree in Library Science helpful.
• Library or customer service experience with some supervisory experience
• Commitment to promoting and sustaining a positive, equitable, diverse and inclusive workplace culture
• Ability and experience in collaborating with and managing working relationships across a diverse range of individuals and groups
• Demonstrated proficiency with computer software programs including Microsoft Office
• Demonstrated proficiency with technology devices
• Knowledge of research and information gathering techniques
• Exceptional written and oral communication skills
• Ability to develop a variety of community contacts, collaborations and partnerships
• Ability to respond to emergencies and situations that may be stressful or difficult
• Ability to plan and assign work
• Ability to develop, train and direct staff and volunteers
• Ability to work without close supervision while managing multiple priorities
• Ability to meet deadlines
• Ability to visualize, plan and deliver creative and meaningful library programs and services
• Ability to travel to headquarters or other locations
• Working environment may include frequent interruptions
• Interest in lifelong learning to stay abreast of new library services and trends

Responsibilities

• Schedule, train, evaluate and coach library staff.
• Assist with hiring new staff.
• Provide customer service to patrons.
• Manage local budget and cash payments.
• Plan and implement library programs that reach diverse patron interests.
• Promote the library with community groups.
• Monitor the library building and work with the city on repairs and maintenance.
• Track and report on library activities.
• Manage the library’s collection of materials.
• Build relationships with community partners of the library including local Library Boards, City and elected officials, Friends groups, civic organization and others.
• Ensure the library is safe and welcoming by managing the public areas.
• Maintain the confidentiality of information.
• Enforces library policies and procedures including Data Privacy, the American Library Association’s library Bill of Rights, and the Freedom to View, and Freedom to Read policy statements.

Skills

Staff supervision

Hiring

Customer service

Budget management

Program planning

Community outreach

Facilities management

Reporting

Collection management

Partnership building

Data privacy

Policy knowledge

Communication skills

Emergency response

Education

Bachelor’s degree or equivalent

Master’s degree in Library Science helpful

Tools

Microsoft Office

Technology devices

Information gathering techniques

Job description

Great River Regional Library in Minnesota seeks a Library Services Coordinator to oversee day-to-day library operations, direct staff, manage collections, plan programs, and lead outreach to meet regional goals.

The role requires a bachelor's degree (MLS helpful), supervisory experience, and strong skills in service, budgeting, partnerships, and policy compliance. This is a hands-on leadership position in a dynamic public library system.