Library Services Assistant — Public & Tech Support

New York Public Library; New York (NY); On-site; USD 36,000 - 43,000; Full time

Job summary

The New York Public Library is seeking an Office Aide at Riverside Library to deliver quality customer service and support public service hours? 35 hours per week.

Reporting to the Library Manager, you will assist with reserves, circulation, and technology support, and help prepare materials for circulation. You will work with a team to enhance staff procedures and user experience, while maintaining attention to detail and solid organization; responsibilities include data entry, materials

Qualifications

• Public service experience and the ability to work well with a diverse patronage.
• Strong interpersonal, oral, and written communication skills.
• Ability to work as part of a team.
• Attention to detail and strong organizational skills.
• Proficiency with MS Word, Excel, PowerPoint, Google apps, PCs, Macs, and e-reader devices.

Responsibilities

• Provide public service and assist with outreach activities as part of a team.
• Assist with reserves, inventory, circulation and related duties.
• Help patrons with computers and other technology or software.
• Prepare library materials for circulation, including data entry at a PC.
• Process patron applications and related tasks.
• Inspect and sort print and non-print materials.
• Contribute to improving staff procedures and user experience.
• Perform related duties as required.

Skills

Public service

Interpersonal skills

Teamwork

Attention to detail

Organization

Computer skills

MS Word

Excel

PowerPoint

Google apps

PCs and Macs

e-reader devices

Education

High School Diploma or GED

Tools

Envisionware

Sierra

Job description

The New York Public Library is seeking an Office Aide at Riverside Library to deliver quality customer service and support public service hours? 35 hours per week.

Reporting to the Library Manager, you will assist with reserves, circulation, and technology support, and help prepare materials for circulation. You will work with a team to enhance staff procedures and user experience, while maintaining attention to detail and solid organization; responsibilities include data entry, materials