Office Aide - Riverside Library

New York Public Library; New York (NY); On-site; USD 36,000 - 43,000; Full time

Job summary

The New York Public Library is seeking an Office Aide at Riverside Library to deliver quality customer service and support public service hours? 35 hours per week.

Reporting to the Library Manager, you will assist with reserves, circulation, and technology support, and help prepare materials for circulation. You will work with a team to enhance staff procedures and user experience, while maintaining attention to detail and solid organization; responsibilities include data entry, materials

Qualifications

• Public service experience and the ability to work well with a diverse patronage.
• Strong interpersonal, oral, and written communication skills.
• Ability to work as part of a team.
• Attention to detail and strong organizational skills.
• Proficiency with MS Word, Excel, PowerPoint, Google apps, PCs, Macs, and e-reader devices.

Responsibilities

• Provide public service and assist with outreach activities as part of a team.
• Assist with reserves, inventory, circulation and related duties.
• Help patrons with computers and other technology or software.
• Prepare library materials for circulation, including data entry at a PC.
• Process patron applications and related tasks.
• Inspect and sort print and non-print materials.
• Contribute to improving staff procedures and user experience.
• Perform related duties as required.

Skills

Public service

Interpersonal skills

Teamwork

Attention to detail

Organization

Computer skills

MS Word

Excel

PowerPoint

Google apps

PCs and Macs

e-reader devices

Education

High School Diploma or GED

Tools

Envisionware

Sierra

Job description

Office Aide - Riverside Library

Department: Branch Libraries

Employment Type: Full Time

Location: Riverside Library

Compensation: $39,530 / year

Description

Job Summary

The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.

The Library is seeking an Office Aide to provide quality customer service to our Library users. This position will be scheduled for 35 hours per week during public service hours..

Responsibilities:

Reporting to the Library Manager, the Office Aide:

• Works as part of a team to provide public service and assist with outreach activities
• Assists with reserves, inventory, circulation and other related duties
• Provides assistance to patrons on the use of computers and other technology or software
• Prepares print and non-print library materials for circulation, involving some data entry at a PC
• Processes patron applications, including data entry, filing, and related tasks
• Inspects and sorts print and non-print materials
• Assists with creating and carrying out improvements to staff procedures and user experience of the Library
• Performs related duties as required

Required Education, Experience & Skills

Required Education and Certifications

• High School Diploma or GED

Required Experience

• Proficiency with Envisionware and Sierra preferred
• Demonstrated knowledge of computer services including on-line searching and Library resources preferred

Required Skills

• Successfully demonstrated public service experience with the ability to work well with a diverse patronage
• Strong interpersonal, oral, and written communication skills
• Successfully demonstrated ability to work as part of a team
• Attention to detail
• Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
• Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

Managerial/Supervisory Responsibilities:

• May temporarily oversee the library in the absence of the Library Manager

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Public service library

Physical Duties

• Move and transport up to 15 lbs
• Pushing book trucks
• Remain in stationary positions for periods of time
• Daily use of a computer

Physical Required?

No

Union/Non Union

Local 1930

FLSA Status

Non-Exempt

Schedule

35 hours per week to be scheduled during regular branch hours

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).