Library Service Associate - Walt Branch Library

City of Lincoln & Lancaster County; Lincoln (NE); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Holiday Pay

Vacation and Sick Leave

Retirement Plan

Job summary

Lincoln City Libraries is hiring a part-time Library Service Associate at Walt Branch Library (6701 S 14th St, Lincoln, NE 68512). The role emphasizes front-line customer service, checking out materials, issuing library cards, helping with technology, recommending items, promoting programs and online resources, and processing payments on accounts.

Hours include evenings and weekends with assignments across branches as needed.

Responsibilities

• Front-line customer service to the public
• Assist with checkout of materials and issuing library cards
• Provide technology assistance and recommend materials
• Promote library programs and online resources
• Process payments on customer accounts
• Assist with presenting library programs and Outreach events

Job description

Lincoln City Libraries currently has a part-time (20 hours per week) Library Service Associate position available primarily assigned to the unit of Walt Branch Library (6701 S 14th St, Lincoln, NE 68512). This position is not eligible for insurance benefits. This position is eligible for Holiday Pay and will accrue Vacation and Sick Leave. This position is eligible for the retirement plan after completing six months of employment.

Library Service Associates are front-line staff, providing excellent direct customer service to the public. Tasks include assisting with the checkout of materials, issuing library cards, providing technology assistance, recommending materials to customers, promoting library programs and online resources, assisting with the access and use of library resources, and processing payments on customer accounts. They may also be involved in presenting library programs and assisting at off-site Outreach events.

Scheduled work hours will be assigned and could be during any of the following times: 8 AM-8:05 PM Monday through Thursday, 8 AM-6:05 PM Friday and Saturday, and 11:05 AM-8:05 PM Sunday. This position will prioritize covering the following times: Monday evenings, Tuesdays during the day, Wednesdays any time (including evenings), and all day on Saturdays and Sundays (including evenings). While all positions are assigned to a primary branch or service unit, staff may be assigned to work at any branch location. Hours may be assigned at multiple branches in a single work day.

All interested applicants are encouraged to apply even if they do not currently possess all of the desired/preferential skills, knowledge, and experience listed in the Classification Document (https://www.lincoln.ne.gov/files/sharedassets/public/v/1/hr/class-and-comp/city-classes/ps4114.pdf). The successful candidate must be able to perform all required job duties and responsibilities, subject to the requirements of The Americans with Disabilities Act.

Lincoln City Libraries is located in Lincoln, Nebraska and is a department of the City of Lincoln. The service area includes the entirety of Lancaster County.

For more information on Lincoln City Libraries, please visit https://lincolnlibraries.org/

For more information on the City of Lincoln, Nebraska, please visit https://www.lincoln.ne.gov/

For more information on Lancaster County, Nebraska, please visit https://www.lancaster.ne.gov/

Minimum Qualifications/Necessary Special Requirements

Graduation from a high school and six months of experience in providing customer service to the public; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills

Necessary Special Requirements

Possession of a valid driver's license when operating a vehicle is necessary to the satisfactory performance of assigned duties. When operating equipment that falls under the Nebraska Commercial Driver's License (CDL) status, the employee is required to possess and maintain the proper license and endorsement.