Library Public Safety Officer - Unarmed Security & Patrol

Library; Kansas City (MO); On-site; USD 23,000 - 33,000; Full time

Job summary

Kansas City Public Library is seeking a Public Safety Officer to provide security for staff, patrons and assets at multiple library locations. This full-time, non-exempt role requires vigilance, timely incident reporting and a professional demeanor in a busy public environment.

Responsibilities include patrolling premises, monitoring surveillance, enforcing safety rules, coordinating with local police and fire departments during emergencies, and maintaining confidentiality and discretion in all

Qualifications

• One year certificate from college or technical school; or (three to) six months related experience preferred.
• Licensed with KCPD or meets eligibility requirements to become licensed within 2 months of hire.
• Experience and/or training; or equivalent combination of education and experience.
• Previous verbal de-escalation training or obtained within the first 30 days of employment.
• A minimum of 1 year customer service experience.

Responsibilities

• Patrols Library-owned property, both inside the building and its perimeters.
• Conducts a monthly inspection on assigned Library locations.
• Creates incident reports to track safety concerns, including daily activities and irregularities.
• Reviews surveillance footage related to incidents.
• Examines doors, windows, and gates to ensure security.
• Notifies Police and Fire Department by telephone in case of emergency situations.
• Enforces Library rules related to safety and customer courtesy & conduct, including providing warnings and apprehending/evicting violators.
• Activates and deactivates security alarms.
• May respond to public safety matters after hours.
• Supports library safety efforts at all locations as needed.
• Gains and maintains knowledge of confidentiality of customer information, freedom of information, and intellectual freedom and reflects understanding and compliance in interactions with staff and the public.
• Maintains knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, and national security operations.
• Other duties as assigned.

Skills

Independent work

Follow directions

Physical stamina

English/Spanish communication

Basic computer skills

De-escalation training

Transportation access

Education

Certificate from college/technical school

KCPD license eligibility within 2 months

Customer service experience

Tools

Microsoft Office (Excel/Outlook/Word)

Surveillance DVR systems

Alarm interfaces

Job description

Kansas City Public Library is seeking a Public Safety Officer to provide security for staff, patrons and assets at multiple library locations. This full-time, non-exempt role requires vigilance, timely incident reporting and a professional demeanor in a busy public environment.

Responsibilities include patrolling premises, monitoring surveillance, enforcing safety rules, coordinating with local police and fire departments during emergencies, and maintaining confidentiality and discretion in all