Library Public Information Specialist I/II

City of San Jose; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of San José invites applications for a Public Information Representative I/II role within the San José Public Library’s Marketing and Communications Unit. You will develop and implement strategic marketing and communications plans to promote library services, programs, and initiatives.

You’ll create accessible digital and print materials using Adobe Creative Suite and Canva, coordinate translations, manage vendor orders and expenses, support media relations, events, and campaigns, and

Qualifications

• Bachelor’s degree in journalism, communications, advertising, marketing, public relations, public administration, or closely related field.
• Two years of progressively responsible public information, marketing, or public relations experience for PIR II; no substitution for education.
• Bilingual candidates with fluency in Spanish or Vietnamese encouraged to apply.
• Strong English writing, verbal, and editing skills; ability to research and verify information.

Responsibilities

• Develop and implement strategic marketing and communications plans to promote library services, including programs, announcements, events, membership, and systemwide initiatives.
• Create, edit, schedule, organize, and publish digital content, graphics, photographs, and videos using tools such as Lnk.Bio, Flickr, Microsoft SharePoint, Hootsuite, and Constant Contact.
• Coordinate department-wide translation requests, vendor orders, track expenses and inventory, and ensure timely delivery of materials to library locations.
• Support media relations by preparing public information materials and coordinating responses to media inquiries, ensuring accuracy and consistency with SJPL messaging.
• Apply marketing, branding, and project management principles to deliver campaigns; use Excel to analyze metrics, evaluate promotional strategies and recommend improvements.
• Provide excellent customer service to staff, partners, vendors, and the public.
• Support press conferences and special events with photography and visual storytelling, including editing videos for social media and YouTube.

Skills

Writing

Editing

Verbal skills

Project management

Storytelling

Event planning

Bilingual

Social media

ADA compliance

English language

Education

Bachelor’s degree in journalism, communications, advertising, marketing, public relations, public administration, or related field

Tools

Adobe Creative Suite

Canva

Hootsuite

Constant Contact

Microsoft SharePoint

Lnk.Bio

Flickr

Job description

The City of San José invites applications for a Public Information Representative I/II role within the San José Public Library’s Marketing and Communications Unit. You will develop and implement strategic marketing and communications plans to promote library services, programs, and initiatives.

You’ll create accessible digital and print materials using Adobe Creative Suite and Canva, coordinate translations, manage vendor orders and expenses, support media relations, events, and campaigns, and