Library Programmer

City of Avondale; Avondale (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

The City of Avondale is seeking a Library Programmer in the Parks, Recreation & Libraries Department to deliver public programs, assist patrons with cataloging and resources, and support library operations. The role includes opening/closing duties and supervising volunteers as needed.

Ideal candidates will have an Associate’s Degree or equivalent, at least one year of public library or customer service experience, and the ability to communicate in Spanish is a plus.

Qualifications

• One (1) year of library experience in a public contact environment.
• One (1) year of customer service experience with delivering library programs.
• Bilingual speaking skills (Spanish) preferred.

Responsibilities

• Prepare and present public programs, cataloging, bibliographic searches, and assisting patrons with locating materials and using computer resources.
• Provide lead supervision in the absence of a supervisor, including opening/closing duties and securing the facility.
• Assist patrons, process book requests, and manage fines, fees, and payments, including credit card transactions.

Skills

Customer service

Education

Associate’s Degree or equivalent

Job description

The City of Avondale is accepting applications for Library Programmer in the Parks, Recreation & Libraries Department

Performs a variety of specialized and skilled library work. Primary duties typically include preparing and presenting public programs, cataloging, bibliographic searches, assisting library patrons in locating materials and using computer resources, assisting with the acquisition, preparation, and organization of library materials, assessing fines, and enforcing library policies.

This position is not supervisory but provides lead supervision when needed in absence of supervisor, including opening and closing duties and securing of facility. Provides training and/or directs the work of less experienced employees or volunteers as needed.

Assists patrons, processes book requests, researches databases to determine availability of items, answers general reference questions, circulates materials, receives and verifies payments for library fines and fees, including credit card transactions, and creates patron records. Provides excellent customer service.

Assists library patrons in the use of library computers and specialized software. Answers basic computer, technology, or Internet-related questions. Provides instruction in the use and operation of library reference tools, online computer catalogs, electronic databases, and other library resources.

Creates, develops, and conducts programs under the direction of a supervisor. Develops and conducts special programs, events and activities, library skills sessions, and story times. Delivers programs and presentations on and offsite to community and school groups. Under the direction of a supervisor, manages special projects, special assignments, and grants as needed.

Handles complex customer service problems such as resolving fee disputes. Provides information and interpretation concerning library policies and procedures.

Assists in the selection of materials for purchase for the library collection. Performs basic cataloging. Provides statistical information on library materials, programming, and general information.

Trains, monitors, and assists with library volunteers. Provides lead supervision in the absence of supervisor or manager over staff and facility.

Staffs customer service desk, provides instruction to library patrons on the use of self-service kiosks. Prepares handouts/activity sheets, creates flyers and promotional materials for the library and updates and posts on library social media sites. Provides backup for reconciling library deposit and provides courier service between libraries.

Performs other duties as assigned.

Associate’s Degree or any equivalent combination of experience, education, and technical training which provides the required knowledge, skills, and abilities, may be considered.

One (1) year of library experience in a public contact environment, which includes explaining and interpreting policies and/or resolving conflicts;

One (1) year of customer service experience with delivering library programs. Experience in a similar field may replace library experience.

Bilingual speaking skills (Spanish) preferred.