Library Patron Services Specialist

calcasieulibrary; Moss Bluff (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

CALCASIEU PARISH PUBLIC LIBRARY is seeking a Library Assistant II to support circulation and patron services at a branch level. You will assist with research, readers’ advisory, holds requests, and technology assistance for patrons across devices and resources.

The role emphasizes delivering friendly, efficient service, accurate transactions, and participation in community programs, with opportunities for professional growth within the library system.

Qualifications

• Knowledge of library principles, policies, and procedures.
• Knowledge of current research methods and information sources.
• Knowledge of library materials and resources.
• Knowledge of storing and retrieving materials.
• Knowledge of classification methods.

Responsibilities

• Provide circulation and patron services at a branch or department level.
• Assist patrons with research and library resources, readers’ advisory, and holds/requests.
• Support patrons with technology use and digital resources.
• Process daily branch transactions, deposits, and reports.
• Participate in program development and community services.

Skills

Communication

Interpersonal skills

Email proficiency

MS Office

Research skills

Library technologies

Team coordination

Tech trends

Internet navigation

Education

High School Diploma or equivalent

Tools

Microsoft Word

Job description

CALCASIEU PARISH PUBLIC LIBRARY is seeking a Library Assistant II to support circulation and patron services at a branch level. You will assist with research, readers’ advisory, holds requests, and technology assistance for patrons across devices and resources.

The role emphasizes delivering friendly, efficient service, accurate transactions, and participation in community programs, with opportunities for professional growth within the library system.