Library Page - Dewhirst-Catalina Library

Pima County; Tucson (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Pima County's County Free Library is seeking a Library Page to assist with shelving, materials handling, and basic computer support for patrons.

The role involves greets customers, assists with locating materials, and helps with public access computers and printers. It requires attention to detail, basic technical skills, and a customer‑service orientation, with opportunities to grow within the library system.

Qualifications

• Minimum one year experience with technology (Microsoft Office Suite, Google Workspace) or integrated library systems (ILS).
• Experience with/knowledge of the Dewey Decimal System is preferred.
• Experience in customer service is preferred.

Responsibilities

• Sorts, shelves and files library materials accurately according to classification systems.
• Maintains accuracy of materials on shelves and re-shelves misplaced items.
• Packs and unpacks boxes of books and other materials.
• Locates and retrieves materials for staff or patrons.
• Performs routine clerical tasks and provides support with library events.
• Answers telephones and takes messages for staff.
• Provides directional information to customers.
• Assists patrons with computer access and basic software (Word, Excel).
• Operates office equipment and assists in backroom processing as needed.

Skills

Customer service

Technology experience

Microsoft Office

Google Workspace

Tools

Integrated Library System (ILS)

Job description

Job Description Summary

Department - County Free Library Job Description Job Type: Classified Job Classification: 5949 - Library Page Salary Grade: 1 Pay Range Hiring Range: $17.04 - $20.03 Per Hour Pay Range: $17.04 - $23.02 Per Hour Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position.

Essential Functions:

• Sorts, shelves and files various library materials accurately according to library classification systems, (e.g., alphabetic, numeric and alphanumeric);
• Maintains accuracy of library materials on shelves and re-shelves misplaced items;
• Packs and unpacks boxes of books and other library materials;
• Locates and retrieves library materials from all areas for staff or patrons;
• Performs routine clerical tasks, sorts and distributes mail, checks inventory, and provides support with library events;
• Answers telephones, refers calls and takes messages for staff;
• Provides directional assistance/information to customers;
• Assists patrons loading and unloading donated books;
• Maintains appearance of work area and public areas, including cleaning materials and bookshelves;
• Performs troubleshooting and maintenance on equipment such as public access computers, printers and copiers;
• Ensures compliance with County protocols, policies and procedures relative to area of assignment;
• Assists patrons with accessing, closing, and changing web pages;
• Screens and refers research needs by matching customers with a reference specialist;
• Assists customers in signing up or schedules for computer access;
• Performs basic computer operation instruction for customers including using the mouse, downloading data/information, and saving and printing files;
• Assists customers with accessing the Internet and email accounts;
• Answers general questions about computer software (e.g., Word, and Excel) usage, such as loading and opening a file, changing the font, and adjusting formatting;
• Assists in other technological support patrons may need;
• May assist in backroom check-in of library materials and processing of reserves;
• Operates a variety of office equipment relative to the library assignment.

Minimum Qualifications:

Any combination of skills, education or experience that demonstrates an ability to perform the duties and responsibilities identified in the classification. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications:

Minimum one (1) year experience with technology (Microsoft Office Suite, Google Workspace) or integrated library systems (ILS). Experience with/knowledge of the Dewey Decimal System. Experience in customer service.

Selection Procedure:

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information:

Licenses and Certificates: Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to obtain / maintain the required licensure shall be grounds for termination. Special Notice Items: Some positions may require bilingual abilities, in English and a second-language, as determined by the department head at the time of recruitment. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship. This position will require a post-job offer physical and/or drug screen.

Physical/Sensory Requirements:

• Action Activity - reaching, squatting;
• Motion Activity - grasping;
• Speaking - in noisy areas and on a radio;
• Speaking Activity - in person;
• Vision - have peripheral vision.

Frequently required to lift 50 pounds, push or pull objects weighing up to 100 pounds.

Working Conditions:

Incumbent may be required to work rotating shifts, including nights and weekends.

EEO Information:

Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law. Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction. As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee. Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community. One of the key advantages of working for Pima County is its comprehensive benefits package. Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long‑term financial security. Pima County recognizes the importance of a healthy work‑life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well‑being. Furthermore, Pima County takes pride in fostering a culture of continuous learning and development. Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs. In addition, a County‑wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service. By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future. Pima County is not just an employer; it's a community that values its employees, encourages their growth, and invests in their success.