Library Page

Chester County, PA; Exton (PA); On-site; USD 28,000 - 32,000; Full time

Job summary

Chester County Library in Exton, PA is seeking a Circulation Clerk to ensure quality customer service and smooth flow of library materials to and from patrons.

Responsibilities include processing and reshelving returned materials, shelving, shelving validation, and assisting customers while following county policies. The role requires basic online circulation skills, DEWEY Decimal filing, and ability to lift up to 25 lbs with periodic standing and walking.

Qualifications

• High School education or equivalent.
• Ability to perform physically demanding work in a fast-paced library.
• Courteously refer clients to the appropriate service desk.
• File materials using alphabetical and numerical (Dewey Decimal) systems.
• Learn Dewey Decimal and library filing systems.
• Follow written and verbal instructions and communicate effectively.
• English literacy and grammar proficiency.

Responsibilities

• Process returned materials for shelving or dispatch.
• Shelve materials and perform shelf reading for accessibility.
• Move materials between book trucks and desks.
• Assist patrons in locating materials and refer to service desks.
• Maintain shelves and perform dusting/cleaning.
• Follow library emergency and incident protocols.
• Learn payroll and county employee system applications.
• Perform other duties as required.

Skills

Physical stamina

Customer service

Communication skills

English proficiency

Attention to detail

Teamwork

Education

High School education

Tools

Microsoft Office

Job description

Summary

This position is responsible for performing Circulation procedures to ensure quality customer service and smooth, accurate flow of library materials to and from customers. This includes following Library and County policies in order to maintain the public service image of the library.
Key job responsibilities for the position are processing and reshelving returned library materials, keeping shelves and public tables neat, clearing the outside book drops throughout the day, and interacting with library patrons in a courteous and professional manner.
The person in this position must be able to put materials in order alphabetically and numerically using decimal numbers. The position also requires the ability to master basic online circulation functions, and demonstrate current computer proficiency including internet, email, and Microsoft Office skills.
This position requires the following physical abilities: to handle, lift, move, shift library materials weighing up to 25 lbs; to wheel book carts weighing up to 125 lbs; to operate a keyboard; to stand, sit, kneel, walk, stoop, reach repeatedly throughout the workday.
All library positions require both criminal background and child abuse clearances. Candidates who have not lived in PA in the past 5 years will be required to obtain an FBI fingerprint check. Copy and paste this link: www.pa.cogentid.com/index_dpw.htm for further information about the process.

Examples of duties

Essential duties, tasks and accountabilities may include the following:

• Process returned materials in preparation for being re-shelved or sent to other libraries.
• Shelve materials and perform shelf reading to ensure patron access and proper organization
• Move material between book trucks, shelving areas, and desks.
• Answer in-person inquiries, help customers locate needed materials, and refer customers to other appropriate assistance.
• Maintain shelves (dust or clean).
• Search library for misplaced books, materials, and equipment and return materials and equipment to proper location.
• Know and execute library emergency and incident response protocols.
• Learn and use a variety of software applications for payroll and other County employee accounts.
• Perform other duties, tasks and special projects, as required.

Qualifications

• High School education (often in progress), GED, or equivalent experience.
• Must have the ability to perform physically challenging work in a fast-paced environment.
• Must be able to courteously refer clients to the appropriate service desk.
• Must be able to file materials within the appropriate classification schemes: including alphabetical and numerical (using Dewey Decimal System).
• Ability to learn Dewey Decimal system and other library filing systems.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively (verbally, in writing or by listening).
• Ability to read, comprehend, write, speak, understand, and communicate in English in order to perform the duties of the position.
• Knowledge of general vocabulary, spelling and standard English grammar.
• Ability to work effectively with people from diverse backgrounds.
• PA Criminal background check.
• PA Child abuse clearance.
• FBI Fingerprint-based Criminal background check.

Preferred Skills, Knowledge & Experience

• Knowledge of the Chester County policies and procedures.
• Experience within library settings, may include volunteer experience in school libraries.
• Knowledge of library filing procedures, including cross-file indexing.

Supplemental information

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills

To perform this job successfully, an individual should have:

• Basic Office Suite Skills, (Word, Excel, PowerPoint, and Explorer)

Physical Demands

While performing the duties of this position, the employee is frequently required to handle, lift, move, shift library materials weighing up to 25 lbs; to wheel book carts weighing up to 75 lbs. to operate a keyboard; to stand, sit, kneel, walk, stoop, reach repeatedly throughout the workday. On rare occasions, the employee will need to work with an uncommon level of noise.

This position includes some physically challenging work such as re-shelving materials throughout the library consisting of a wide variety of sizes and shapes, walking and standing for extended periods, maneuvering book trucks and large book drop bins and carrying a reasonable selection of materials between places where they are stored and places where they are to be re-shelved.

The specific vision requirements for this position are as follows:

• Close vision (clear vision at 20 inches or less)
• Color vision (ability to identify and distinguish colors)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Work Environment

• The noise level in the work environment is generally quiet to moderately noisy.
• The work is generally performed indoors but requires work outside to empty book drops.