Library Operations Manager

Louisville Metro Government; Louisville (KY); On-site; USD 52,000 - 70,000; Full time

Job summary

Louisville Metro Government library leadership position seeks an experienced supervisor to plan and oversee daily branch operations, staff supervision, and community engagement. Responsibilities include program planning, resource selection, and data reporting to advance branch goals.

The role requires a Master’s in Library Science and two years of supervisory experience, plus Kentucky certification within 30 days.

Qualifications

• Master’s Degree in Library Science or related discipline.
• Two (2) years of supervisory experience.
• Must hold and maintain a Professional certification in the State of Kentucky (KRS 171.250) within 30 days of employment.

Responsibilities

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
• Represents the library to community groups.
• Reviews and evaluates resource materials, and selects and orders books, periodicals, audiovisual and other materials.
• Plans, coordinates, and participates in library and community programs.
• Prepares and generates reports and statistical data.
• Provides technical assistance and instruction, and answers questions regarding the use of the library, collections, and services.
• Recruits, trains, schedules and supervises volunteers.
• Coordinates collection, development, programming, and resource sharing activities.
• Receives and attempts to resolve complaints from the public.
• Provides customer service, outreach and technology assistance to the public.
• Oversees collection, development, programming, and resource sharing activities.
• Conducts group in-service and individual training.
• Assess staffing and physical resource needs of assigned area or location.
• Supervises daily service plans and operations including staff development, oversight of general maintenance and security, and supporting staff in utilizing proactive customer service strategies.
• Evaluates library material collections using information from users, potential users and standard collection maintenance tools.
• Assists staff with resolving patron concerns and complaints.
• Works with branch or library leadership to set and monitor progress of branch goals and strategies.

Education

Master’s Degree in Library Science or related discipline

Two (2) years of supervisory experience

Job description

Louisville Metro Government library leadership position seeks an experienced supervisor to plan and oversee daily branch operations, staff supervision, and community engagement. Responsibilities include program planning, resource selection, and data reporting to advance branch goals.

The role requires a Master’s in Library Science and two years of supervisory experience, plus Kentucky certification within 30 days.