Library Information & Outreach Specialist

New York Public Library; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

The New York Public Library’s Jerome Park Library is hiring a Library Information Assistant to deliver service to patrons across ages. You will handle circulation tasks, reference support, and assist with outreach and programming.

The role requires a Bachelor’s degree and strong public service skills, with a focus on communication, teamwork, and information literacy. This on-site position offers a 35-hour schedule and a $50,427 annual compensation.

Qualifications

• Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background.
• Successfully demonstrated public service experience with the ability to work well with a diverse patronage.
• Demonstrated interpersonal, oral, and written communication skills.
• Successfully demonstrated ability to work as part of a team.
• Appreciation of literature and desire to encourage reading in others.
• Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously.
• Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs and e-reader devices.
• Demonstrated knowledge of computer services including online searching, social media and reference resources and databases.

Responsibilities

• Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
• Answers questions from the public in person, over the telephone and electronically
• Performs community outreach to promote and increase public participation and use of library services
• Assists in planning and delivering library programs for children, teens and/or adults
• Instructs patrons on the use of the Internet, computer applications and other Library services
• Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
• Ensures patrons follow library policies and procedures
• May take responsibility for the facility, staff and operations in the absence of the Library Manager
• Performs other related duties as required

Skills

Public service

Interpersonal skills

Communication skills

Teamwork

Reading enthusiasm

Organization & planning

Computer skills

Education

Bachelor’s degree

Tools

MS Word

Excel

PowerPoint

Google applications

PCs/Macs

Job description

The New York Public Library’s Jerome Park Library is hiring a Library Information Assistant to deliver service to patrons across ages. You will handle circulation tasks, reference support, and assist with outreach and programming.

The role requires a Bachelor’s degree and strong public service skills, with a focus on communication, teamwork, and information literacy. This on-site position offers a 35-hour schedule and a $50,427 annual compensation.