Library Information Desk Student Aide — Evenings & Weekends

Texas A&M University; Commerce (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Texas A&M University-Commerce seeks a Federal Work-Study Student at the Library Information Desk to provide front-line customer service to library users. You will assist faculty, staff, students, and community borrowers with queries and basic circulation tasks.

The role requires weekend and evening availability, basic computer/typing skills, and the ability to work as part of a team while upholding library policies. Training is provided, and security checks apply.

Qualifications

• Currently enrolled as an undergraduate student at Texas A&M University-Commerce.
• Must be available on weekends and in the evening.
• Basic computer and typing skills.
• Basic phone operations (answering, holding, and transferring).
• Basic organizational skills.
• Perform accurate and detailed work.
• Ability to work as a team member toward the common goals of the library and university.
• Ability to provide excellent customer service.
• Basic tasks for opening/closing the library.
• Ability to navigate the library website and booking software.
• Ability to assist with monitoring building use and enforcing library policy.
• Physical: Ability to move (push, pull, lift) medium to heavy weight (20-50 pounds) books, boxes, book trucks or similar items.

Responsibilities

• Provide excellent customer service by assisting users with informational and directional queries and checking in/out materials.
• Direct customers to other departments and areas of the university when appropriate.
• Handle routine requests for supplies and help with library printers, photocopiers, and other library technology equipment; troubleshoot issues as needed.
• Assist with maintenance of general stacks, including shelving, shelf reading, and shifting of collection.
• Other duties as assigned.

Skills

Computer skills

Typing

Phone operations

Organizational skills

Teamwork

Customer service

Opening/closing duties

Website navigation

Booking software

Policy enforcement

Inventory handling

Education

Undergraduate student (Texas A&M University-Commerce)

Tools

Booking software

Library website

Job description

Texas A&M University-Commerce seeks a Federal Work-Study Student at the Library Information Desk to provide front-line customer service to library users. You will assist faculty, staff, students, and community borrowers with queries and basic circulation tasks.

The role requires weekend and evening availability, basic computer/typing skills, and the ability to work as part of a team while upholding library policies. Training is provided, and security checks apply.