Library Information Desk Student Aide — Evenings & Weekends

Texas A&M University

Commerce (TX)

On-site

USD 16,531 - 22,041

Part time

14 days+

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Job summary

Texas A&M University-Commerce seeks a Federal Work-Study Student at the Library Information Desk to provide front-line customer service to library users. You will assist faculty, staff, students, and community borrowers with queries and basic circulation tasks.

The role requires weekend and evening availability, basic computer/typing skills, and the ability to work as part of a team while upholding library policies. Training is provided, and security checks apply.

Qualifications

Currently enrolled as an undergraduate student at Texas A&M University-Commerce.
Must be available on weekends and in the evening.
Basic computer and typing skills.
Basic phone operations (answering, holding, and transferring).
Basic organizational skills.
Perform accurate and detailed work.
Ability to work as a team member toward the common goals of the library and university.
Ability to provide excellent customer service.
Basic tasks for opening/closing the library.
Ability to navigate the library website and booking software.
Ability to assist with monitoring building use and enforcing library policy.
Physical: Ability to move (push, pull, lift) medium to heavy weight (20-50 pounds) books, boxes, book trucks or similar items.

Responsibilities

Provide excellent customer service by assisting users with informational and directional queries and checking in/out materials.
Direct customers to other departments and areas of the university when appropriate.
Handle routine requests for supplies and help with library printers, photocopiers, and other library technology equipment; troubleshoot issues as needed.
Assist with maintenance of general stacks, including shelving, shelf reading, and shifting of collection.
Other duties as assigned.