Library Info Specialist 2

University of New Mexico; Albuquerque (NM); On-site; USD 26,174 - 34,123; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

Educational benefits including tuition remission

Job summary

The University of New Mexico is hiring a full-time Library Information Specialist 2 to provide customer, circulation, and reference services. This role includes facility oversight to create a safe and productive learning environment.

Candidates should have a Bachelor’s degree and at least one year of relevant experience. Responsibilities include monitoring operations, implementing policies, and coordinating staff. The position offers hourly pay between $19.00 and $24.77, along with a comprehensive benefits package.

Qualifications

• Bachelor’s degree plus at least one year of relevant experience.
• Experience with customer service delivered in various formats.
• Ability to work effectively in a diverse team environment.

Responsibilities

• Provide customer, circulation, and reference services.
• Monitor daily operations and implement policies.
• Coordinate and oversee work of staff and student employees.

Skills

Customer service

Attention to detail

Team collaboration

Microsoft Office Suite

Education

Bachelor’s degree

Tools

SpringShare products

ILS products

ILL products

Job description

Position Summary

The College of University Libraries and Learning Sciences (CULLS) seeks a full‑time Library Information Specialist 2 to provide excellent customer, circulation, and reference services along with facility oversight to ensure a safe and productive learning environment. The successful candidate will bring library and/or public service provision experience, a proven ability to work effectively in a team environment, and an interest in learning new skills. They will monitor daily operations, participate in implementing and communicating operating policies and procedures, and may coordinate, prioritize, and oversee the work of other staff and/or student employees. Regular work assignments may involve service and process improvement. Contributing to an inclusive environment for all library users is an ongoing responsibility. The position is based in Zimmerman Library with the following anticipated schedule during the academic semester: Sunday–Thursday, 3:30 PM–12:00 AM. During summer and intersession periods, the position generally follows a Monday–Friday, 9:00 AM–6:00 PM schedule, although weekend day shifts may occasionally be required. The anticipated schedule will be discussed with candidates and confirmed at the time of hire; work schedules remain subject to change based on operational need.

The successful candidate will join Access Services, the team that helps UNM and community library users access information by providing services across multiple library buildings and online in the areas of circulation, resource sharing (Interlibrary Loan/Document Delivery), technology lending, course reserves, information and research help, and collection maintenance. Within the university’s main campus buildings, we provide comfortable and dynamic spaces to support individual and collaborative learning and also offer programming to engage our campus and community with information and ideas.

Minimum Qualifications

• Bachelor’s degree plus at least one year of experience directly related to the responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year‑for‑year basis.

Preferred Qualifications

1. Experience performing a variety of specialized library tasks that require attention to detail and correctly implementing procedures.
2. Experience with customer service including services delivered in person, by phone, email, chat, and/or text.
3. Experience working independently with facilities responsibilities including opening/closing, building oversight, safety protocols, security reporting, and emergency response.
4. Demonstrated use of Microsoft Office Suite and knowledge of specialized software (SpringShare products, ILS products, ILL products).
5. Demonstrated commitment to working effectively and collegially in a team‑based environment within a diverse campus community.

Conditions of Employment

• All regular, non‑temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US‑UNM Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University’s influenza vaccination requirement.
• Background check required.

Paid Hours and Compensation

Hourly: $19.00 – $24.77

Benefits

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs.

EEO Statement

UNM is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.