Library Info Specialist 2

The University of New Mexico; Albuquerque (NM); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Educational benefits

Job summary

The University of New Mexico is seeking a full-time Library Info Specialist 2 to provide excellent customer, circulation, and reference services, and ensure a productive learning environment. Responsibilities include monitoring daily operations and coordinating staff efforts in a diverse team setting.

Preferred candidates will have experience in specialized library tasks, customer service, and various software tools. Benefits include a comprehensive package covering medical, dental, vision, and educational benefits.

Qualifications

• Bachelor's degree required, with 1+ year of related experience.
• Experience in specialized library tasks and customer service is preferred.
• Ability to work effectively in a team and independently.

Responsibilities

• Provide customer, circulation, and reference services.
• Monitor daily operations and implement policies.
• Ensure safety and productivity in library environments.

Skills

Customer service

Teamwork

Attention to detail

Microsoft Office Suite

Education

Bachelor's degree

Tools

SpringShare products

ILS products

ILL products

Job description

Library Info Specialist 2

The College of University Libraries and Learning Sciences (CULLS) seeks a full‑time Library Information Specialist 2 to provide excellent customer, circulation, and reference services along with facility oversight to ensure a safe and productive learning environment.

The successful candidate will bring library and/or public service provision experience and skills, a proven ability to work effectively in a team environment, and interest in learning new skills. They will monitor daily operations and participate in implementing and communicating operating policies and procedures. They will perform moderately complex and specialized tasks in a fast‑paced public service setting within University Libraries and may coordinate, prioritize, and oversee the work of other staff and/or student employees. Regular work assignments may involve service and process improvement. Contributing to the creation of an inclusive environment for all library users is an ongoing responsibility.

The position is based in Zimmerman Library with the following anticipated schedule during the academic semester: Sunday–Thursday, 3:30 PM–12:00 AM. During summer and intersession periods, the position would generally follow a Monday–Friday, 9:00 AM–6:00 PM schedule, though weekend day shifts may occasionally be required. The anticipated schedule will be discussed with candidates during the recruitment process and confirmed at the time of hire. Work schedules remain subject to change based on operational need.

The successful candidate will join Access Services, the team that helps UNM and community library users access information by providing services across multiple library buildings and online in the areas of circulation, resource sharing (Interlibrary Loan/Document Delivery), technology lending, course reserves, information and research help, and collection maintenance. Within the UL’s main campus buildings, we provide comfortable and dynamic spaces to support individual and collaborative learning. We also offer programming within library spaces to engage our campus and community with information and ideas.

Benefits: This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through tuition remission and dependent education programs.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

All regular staff positions require a successful pre‑employment background check.

Minimum Qualifications

• Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

1. Experience performing a variety of specialized library tasks that require attention to detail and correctly implementing procedures.
2. Experience with customer service including services delivered in person, by phone, email, chat, and/or text.
3. Experience working independently with facilities responsibilities including opening/closing, building oversight, safety protocols, security reporting, and emergency response.
4. Demonstrated use of Microsoft Office Suite and knowledge of specialized software (SpringShare products, ILS products, ILL products).
5. Demonstrated commitment to working effectively and collegially in a team‑based environment within a diverse campus community.