Library Experience Specialist

Rangeview Library District (Anythink)

Thornton (CO)

On-site

USD 20,000 - 29,000

Part time

6 days ago
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Benefits offered by this job

Bilingual stipend eligible

Job summary

Rangeview Library District (Anythink) is seeking a Concierge who blends customer service with technology support and product promotion. The role involves greeting patrons, helping with self-checkout, answering questions, and guiding customers to programs and services.

You’ll assist with library cards, fees, and ILL requests, while keeping the space neat and welcoming. Evening/weekend shifts are required, and bilingual candidates are encouraged to apply.

Qualifications

  • High school diploma or equivalent; some college preferred.
  • Experience with customer service in libraries or retail is a plus.
  • Comfort with basic computer tasks and MS Office.

Responsibilities

  • Greet customers warmly and ensure a positive library visit.
  • Assist patrons with self-checkout and locating materials.
  • Promote programs, services, and new releases to patrons.
  • Maintain clean, organized spaces and monitor displays.
  • Register library cards, help with fees, and assist with ILL requests.
  • Provide basic computer help and answer questions about MS products.
  • Support opening/closing tasks and assist with programs and events.

Skills

Customer service
Communication
Technology troubleshooting
Product promotion

Education

High school degree
Some college favored

Tools

MS Office

Job description

Rangeview Library District (Anythink) is seeking a Concierge who blends customer service with technology support and product promotion. The role involves greeting patrons, helping with self-checkout, answering questions, and guiding customers to programs and services.

You’ll assist with library cards, fees, and ILL requests, while keeping the space neat and welcoming. Evening/weekend shifts are required, and bilingual candidates are encouraged to apply.

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