Library Division Manager - Lead Programs & Services

Dallas City Hall; Dallas (TX); On-site; USD 59,000 - 71,000; Full time

Job summary

Dallas City Hall in Dallas oversees the Dallas Public Library division, seeking a Library Manager to supervise staff and direct operations, ensuring high-quality library services to patrons.

The role involves coordinating programs, developing collections, managing budgets, and training employees, with a focus on customer service and community engagement. MLS required; extensive supervisory experience preferred.

Qualifications

• Master’s in Library Science from an ALA-accredited institution.
• Five (5) years of experience in library services or frontline customer service including three (3) years in supervisory capacity.
• Ability to supervise staff and deliver library programming.
• Knowledge of customer service, library management, and data analysis.

Responsibilities

• Provide leadership and oversee division services and staff.
• Resolve patron complaints in a timely, courteous manner.
• Coordinate programs with other library functions and locations.
• Develop and evaluate library materials and programming for the community.
• Prepare reports on location activities and statistics.
• Train staff and assess performance.
• Ensure safety and security for customers and staff.

Skills

Staff supervision

Library management

Customer service

Program development

Budgeting

Data analysis

Communication

Team leadership

Education

Master’s in Library Science (ALA accredited)

Tools

Library management systems

Statistics software

Job description

Dallas City Hall in Dallas oversees the Dallas Public Library division, seeking a Library Manager to supervise staff and direct operations, ensuring high-quality library services to patrons.

The role involves coordinating programs, developing collections, managing budgets, and training employees, with a focus on customer service and community engagement. MLS required; extensive supervisory experience preferred.