Library Computer Lab Specialist | Customer Tech Support

Las Vegas-Clark County Library District; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

PERS retirement

Paid holidays

Vacation and sick leave

Tuition reimbursement

Job summary

Las Vegas-Clark County Library District is hiring a Computer Lab Assistant for the Whitney Library in Las Vegas. The role provides software assistance, teaches users how to operate library equipment, and supports general library functions in a fast-paced setting.

Qualified candidates will have a High School Diploma or GED and about one year of user support or relevant computer training. This is a full-time position with a 40-hour workweek and benefits.

Qualifications

• High School Diploma or GED required.
• One year of user support or customer service experience with computer users or completion of at least one year of formal computer training; Microsoft certs acceptable.
• Ability to lift and carry objects up to 50 pounds.
• Experience with library equipment and software is a plus.

Responsibilities

• Schedules customer use of computer lab equipment.
• Assists staff and customers with basic computer equipment and software usage.
• Provides instruction on library resources and equipment usage.
• Monitors equipment for functionality, wear, tampering, or loss.
• Helps plan and participate in outreach, computer classes and library programs.
• Interacts with customers and staff by telephone, in person, and via email.
• Operates library systems and lab resources like printers and scanners.
• Performs other duties as assigned.

Skills

MS Office suite

PC Reservation software

Cash handling

Public computing

Education

High School Diploma or GED

Tools

Integrated Library Systems (ILS)

Printers/Scanners

Job description

Las Vegas-Clark County Library District is hiring a Computer Lab Assistant for the Whitney Library in Las Vegas. The role provides software assistance, teaches users how to operate library equipment, and supports general library functions in a fast-paced setting.

Qualified candidates will have a High School Diploma or GED and about one year of user support or relevant computer training. This is a full-time position with a 40-hour workweek and benefits.