Engaging Library Clerk — Circulation & Passport Services

City of Rancho Cucamonga; Rancho Cucamonga (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Rancho Cucamonga seeks a Library Clerk to assist in the Circulation Division. The role emphasizes customer service, accurate cash handling, and teamwork within a dynamic library environment.

Responsibilities include POS transactions, Passport duties, staff training, and supporting administration as needed. Strong communication and attention to detail are essential for daily operations and community engagement.

Qualifications

• Graduation from high school or equivalent.
• One year of library experience or training and experience that provides the needed knowledge and abilities.

Responsibilities

• Support the Circulation Division through circulation, collection, LINK+, and Passport tasks.
• Train and direct staff in library procedures.
• Accurately complete POS transactions and daily cash reconciliation.
• Act as a certified Passport Agent per Department of State directives and training.
• Provide exceptional customer service at blended service desks.
• Contribute to a welcoming space for community members of all ages and backgrounds.
• Help maintain a safe Library space using policies and Code of Conduct.
• Exhibit teamwork and support library programs and services.
• Provide support to Library Administration as needed.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Cash handling

POS systems

English usage

Education

High school diploma or equivalent

Tools

POS system

Computer terminals

Job description

The City of Rancho Cucamonga seeks a Library Clerk to assist in the Circulation Division. The role emphasizes customer service, accurate cash handling, and teamwork within a dynamic library environment.

Responsibilities include POS transactions, Passport duties, staff training, and supporting administration as needed. Strong communication and attention to detail are essential for daily operations and community engagement.